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Old 25th February 2008   #1
kennethw
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Default Capture NX 1.3.2 - Error

Since 'upgrading' to Capture NX 1.3.2, I have been getting the following error very often when I try to open multiple images at one time. Anyone experiencing this, and know what to do?

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Old 25th February 2008   #2
longkangman
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Default Re: Capture NX 1.3.2 - Error

look like null pointer but I am no IT guy also like java JIT null exception.
try re-install the java, but I am not sure it have anything to do with java or could be the .net framework.

BTW, I try load 20 x NEF images(d2x) and so far so good .
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Old 25th February 2008   #3
kennethw
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Default Re: Capture NX 1.3.2 - Error

Originally Posted by longkangman View Post
BTW, I try load 20 x NEF images(d2x) and so far so good .
The funny (well not really) thing is that when I first open Capture NX, it will load multiple pictures. When I finish 'adjusting' those pictures and have saved, and then try to load another batch, then the error comes. Even if I press "Continue", it doesn't work...
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Old 26th February 2008   #4
longkangman
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Default Re: Capture NX 1.3.2 - Error

I got a warning when I try to open more than 20 imgs.

Capture NX cannot currently open more than 20 imags at one time. Please close one or more images currently open.

How many images are you opening?
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Old 26th February 2008   #5
kennethw
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Default Re: Capture NX 1.3.2 - Error

Originally Posted by longkangman View Post
How many images are you opening?
Sometimes only 2 (two)....
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Old 26th February 2008   #6
lsisaxon
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Default Re: Capture NX 1.3.2 - Error

Originally Posted by kennethw View Post
Sometimes only 2 (two)....
Do you have some memory hogging spyware residing in your PC?
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Old 26th February 2008   #7
kennethw
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Default Re: Capture NX 1.3.2 - Error

Originally Posted by lsisaxon View Post
Do you have some memory hogging spyware residing in your PC?
All my other applications including CS3 and huge spreadsheets don't seem to have any problem. My antivirus is always up-to-date, but I'm no techie.....

UPDATE: Just completed scanning my machine for Viruses (using Symantec Corporate Edition) and Spyware (using Windows Defender), and both showed no 'infection' ....
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Last edited by kennethw; 27th February 2008 at 12:10 AM.
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Old 27th February 2008   #8
lsisaxon
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Default Re: Capture NX 1.3.2 - Error

Originally Posted by kennethw View Post
All my other applications including CS3 and huge spreadsheets don't seem to have any problem. My antivirus is always up-to-date, but I'm no techie.....

UPDATE: Just completed scanning my machine for Viruses (using Symantec Corporate Edition) and Spyware (using Windows Defender), and both showed no 'infection' ....
Strange.. uninstall and then reinstall Capture NX? If still cannot, try reinstalling MS .NET framework 3.5. Or maybe you can try reinstalling the .NET framework first..
http://www.microsoft.com/downloads/details.aspx?FamilyId=333325FD-AE52-4E35-B531-508D977D32A6&displaylang=en

Last edited by lsisaxon; 27th February 2008 at 10:16 AM.
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Old 27th February 2008   #9
kennethw
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Default Re: Capture NX 1.3.2 - Error

Thanks...I'll try it this evening if I have the time....
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Old 28th February 2008   #10
kennethw
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Default Re: Capture NX 1.3.2 - Error

Originally Posted by lsisaxon View Post
Strange.. uninstall and then reinstall Capture NX? If still cannot, try reinstalling MS .NET framework 3.5. Or maybe you can try reinstalling the .NET framework first..
Uninstalled .NET and reinstalled with 3.5, also uninstalled and reinstalled Capture NX and the 1.3.2 update .... still the same problem.

Completely lost now ....
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Old 29th February 2008   #11
lsisaxon
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Default Re: Capture NX 1.3.2 - Error

Originally Posted by kennethw View Post
Uninstalled .NET and reinstalled with 3.5, also uninstalled and reinstalled Capture NX and the 1.3.2 update .... still the same problem.

Completely lost now ....
Hmmm... then I dunno what's wrong also..
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