Yes, they were frequently in the press for bad service, and I think blacklisted by the then STPB. I do admit that they had the range, and sometimes they gave good deals, but because of the bad service I received every time I stepped into the Centrepoint store, I was determined never to let them earn a single cent from me. Basically, I really hate lao-lan, condescending salespeople.
I think they are no more. The ones at Centrepoint, Suntec City and Raffles City seem to have toh-tio already.