Canon i950 Problem

Wolfgang · 1st May 2003

Just bought the above mentioned printer less than 2 weeks ago and now, when the printer seems spoilt, with me being unable to turn on the printer.

Not too sure where the fault lies... i'm not too sure abt printer warrenty but do i bring it back to CP where i first bought it or bring it straight to Canon's servicing centre?

Adam Goi · 1st May 2003

Have you tried to use another power supply or usb cable to confirm?

Anyway, congrats to your purchase of a great printer!

Bluestrike · 1st May 2003

Quote:

Originally posted by AdamGoi
Have you tried to use another power supply or usb cable to confirm?

Anyway, congrats to your purchase of a great printer!

so when your turn to get it?

1st May 2003

Quote:

Originally posted by Wolfgang
Just bought the above mentioned printer less than 2 weeks ago and now, when the printer seems spoilt, with me being unable to turn on the printer.

Not too sure where the fault lies... i'm not too sure abt printer warrenty but do i bring it back to CP where i first bought it or bring it straight to Canon's servicing centre?

Can call up CP to see if they do one-to-one exchange for faults detected in 14 days.
(some shops offer one-to-one for 7 day, some up to 30 days, some don't have one-to-one at all

)

If not, then have to bring down to Canon service center. you need the warranty card with receipt.

MaGixShOe · 1st May 2003

may be the fault of the multi plug/extension cable that u use or the wall outlet?

if not then gone case liao

Wolfgang · 1st May 2003

Magixshoe:

Nope, the multu plug extension works fine. Just tested various electronic dvices on it...

Adam:

Thanks.

But i do not have another printer power supply cable to test so i'm pretty much at a loss....

Zerstorer · 1st May 2003

Quote:

Originally posted by Wolfgang
But i do not have another printer power supply cable to test so i'm pretty much at a loss....

Isn't the power supply cable the same as any other PC power cord? (CPU,Monitor) i.e IEC standard connector?

Wolfgang · 1st May 2003

Quote:

Originally posted by Zerstorer
Isn't the power supply cable the same as any other PC power cord? (CPU,Monitor) i.e IEC standard connector?

Yeap, it is, but in this case, the end that connects to the printer is unique..

Bluestrike · 1st May 2003

Quote:

Originally posted by Wolfgang
Yeap, it is, but in this case, the end that connects to the printer is unique..

get a test pan to test the end.. see got any current...???
if not... ask go back to CP .. then cannot... go to Canon! hehhehhee

Zerstorer · 1st May 2003

What is the wall socket end of the power cord like?

If its a standard plastic 3 pin, you could try opening it up to see it the fuse is blown.

Or just use a multimeter and check all 3 pins on both ends for a connection reading.

Wolfgang · 1st May 2003

Quote:

Originally posted by Bluestrike
get a test pan to test the end.. see got any current...???
if not... ask go back to CP .. then cannot... go to Canon! hehhehhee

Hmmm.. very very weird.... just did the test pen test BS suggested and there was a current. Plugged in the cable again in hope of a miracle and what do you know... There's power again...

This is weird....

But since it's working, i don't think i should wonder too much

Don't look the gift horse in the mouth, as they would say.

Cheers to BS/Zerstorer!

Bluestrike · 1st May 2003

hmm.. I was abt to suggest the russian way of fixing things......

*give a hard kick to it... they claim it work...???

Jeff · 3rd May 2003

U could always give the Canon support a call for on site service. So far, the printer's working well for me.

1st May 2003	#1
Wolfgang Moderator Join Date: Apr 2002 Location: Riddle Realms Posts: 5,831	Canon i950 Problem Just bought the above mentioned printer less than 2 weeks ago and now, when the printer seems spoilt, with me being unable to turn on the printer. Not too sure where the fault lies... i'm not too sure abt printer warrenty but do i bring it back to CP where i first bought it or bring it straight to Canon's servicing centre? __________________ -- "High Wired, Dream Sired"

1st May 2003	#5
MaGixShOe Senior Member Join Date: Apr 2002 Posts: 2,638	may be the fault of the multi plug/extension cable that u use or the wall outlet? if not then gone case liao __________________ Photo Gallery http://magixshoe.clubsnap.org/gallery

1st May 2003	#6
Wolfgang Moderator Join Date: Apr 2002 Location: Riddle Realms Posts: 5,831	Magixshoe: Nope, the multu plug extension works fine. Just tested various electronic dvices on it... Adam: Thanks. But i do not have another printer power supply cable to test so i'm pretty much at a loss.... __________________ -- "High Wired, Dream Sired"

1st May 2003	#2
Adam Goi ClubSNAP Idol Join Date: Jan 2002 Location: Jalan Suka Posts: 5,321	Have you tried to use another power supply or usb cable to confirm? Anyway, congrats to your purchase of a great printer!

1st May 2003	#10
Zerstorer Senior Member Join Date: Jul 2002 Posts: 3,610	What is the wall socket end of the power cord like? If its a standard plastic 3 pin, you could try opening it up to see it the fuse is blown. Or just use a multimeter and check all 3 pins on both ends for a connection reading.

1st May 2003	#12
Bluestrike Moderator Join Date: Jan 2002 Location: There lor~ Posts: 4,843	hmm.. I was abt to suggest the russian way of fixing things...... *give a hard kick to it... they claim it work...???

3rd May 2003	#13
Jeff Senior Member Join Date: Apr 2002 Posts: 2,513	U could always give the Canon support a call for on site service. So far, the printer's working well for me.