Big problem with Epson 2100

[wesley]

Hello all,

I am in a spot, my Epson 2100 printer has broken down. The light magenta print head has *suddenly* 100% stopped working after a ink cartridge change. I tried the Windex method but it's not working. I suspect that it's not a nozzle issue, much more serious I think. Has this happened to anybody else? If so I would like to know the repair cost, if it's too expensive it's highly likely I'll just get a new printer.

I bought this printer in Singapore but I'm not in town so I can't bring it down to the service centre.

Thanks for the help,
Wesley

[jamesong]

I have the same printer Epson 2100 seldom use, want to buy for half price

[wesley]

Originally Posted by jamesong I have the same printer Epson 2100 seldom use, want to buy for half price

Thanks for the offer James, but I think I'll get a new one.

Best
Wes

[Bee Hedge]

Mine is with Epson service center. It's been one month and they have not gotten it repaired.
No parts apparently

[wesley]

Originally Posted by Bee Hedge Mine is with Epson service center. It's been one month and they have not gotten it repaired. No parts apparently

That doesn't sound too good. But it is an old printer, maybe spare parts are are harder to come by. It's really too bad coz the 2100 was adequate for my needs. Did you have the same issue? A completely blown printhead? Did they give you an estimate? I'm asking because I need to print some stuff urgently.

Best
Wes

[unclej]

Anyway my Epson 2100 printer has served me extremely well since I purchased it 4 years ago. This printer is no longer in production, so I also don't know the cost.

Maybe I just happen to have purchased a lucky good set. I

[spazzer]

can i ask if u used original ink cause my photo printer last time the printhead got damaged when i used third party de !

[Bee Hedge]

My printhead was out of alignment. There were clear vertical bands. So I sent it in for repair.

Originally Posted by wesley That doesn't sound too good. But it is an old printer, maybe spare parts are are harder to come by. It's really too bad coz the 2100 was adequate for my needs. Did you have the same issue? A completely blown printhead? Did they give you an estimate? I'm asking because I need to print some stuff urgently. Best Wes

[wesley]

Originally Posted by Bee Hedge My printhead was out of alignment. There were clear vertical bands. So I sent it in for repair.

Ok. Thanks for the info. Btw, I have been using original inks all the way, no compromises.

Best
Wes

[Bee Hedge]

Same here. Only Epson Ultrachrome ink

Originally Posted by wesley Ok. Thanks for the info. Btw, I have been using original inks all the way, no compromises. Best Wes

[kgston]

did u try putting in another cartridge?? could it be the new cartridge problem?

[wesley]

Originally Posted by kgston did u try putting in another cartridge?? could it be the new cartridge problem?

Hi!

Yep, we thought it was a new cartridge issue coz the printhead could not print *immediately* after the change. We tried another new cartridge and it still didn't work. But I have had this printer for 4 years now and we have printed tonnes of images, maybe it was matter of time before it went kaput. What's so sad is that I just bought tonnes of ink supplies back to Paris from Singapore we've just started using it. I suppose I'll have to let them go via Ebay or something.

Best regards
Wesley

[kgston]

however, does the printer detect the new cartridge??

[wesley]

Originally Posted by kgston however, does the printer detect the new cartridge??

Yes, it does detect the new cartridge. It's listed as full. When we do the nozzle check, there's completely zero output. Everything is acting as normal but there is no light magenta ink coming out of the print head.

Wes

[kgston]

gosh.. perhaps the print head itself has gone kaput...

[TME]

Print head is dead for the magenta section... u can change the print head or buy a new printer. Companies are expected to support their products for 7 years after production, so Epson Japan will have parts. U just have to push Epson to get the print head replaced. Are there any other Epson printers that use these cartridges u bought? U can always buy the model that does then your cartridges will not go to waste.

[wesley]

Originally Posted by TME Print head is dead for the magenta section... u can change the print head or buy a new printer. Companies are expected to support their products for 7 years after production, so Epson Japan will have parts. U just have to push Epson to get the print head replaced. Are there any other Epson printers that use these cartridges u bought? U can always buy the model that does then your cartridges will not go to waste.

Thanks, I got a quote for printhead repair, so it's either repair or buying a new printer. Unfortunately, I don't think I can get the ink to be used for another printer. Thanks for the advice.

Best
Wes

[wesley]

Originally Posted by wesley Thanks, I got a quote for printhead repair, so it's either repair or buying a new printer. Unfortunately, I don't think I can get the ink to be used for another printer. Thanks for the advice. Best Wes

I've received a couple of PMs about 2nd hand 2100s. Unfortunately, I am out of town and won't be back for quite some time so I can't consider 2100s from Singapore.

Thanks
Wes