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Thread: Lens servicing

  1. #1

    Default Lens servicing

    Hi... anybody sent their lens for servicing b4? i just sent mine yesterday to NSC. I was charge wit $80 for the cleaning of the lens, felt a bit frustated coz the warrenty is still on. Anybody experiance this?

  2. #2

    Default Re: Lens servicing

    have you complained to "CASE" ?

  3. #3

    Default Re: Lens servicing

    Quote Originally Posted by mcn View Post
    have you complained to "CASE" ?
    Before they (CASE) "help" you, you have to become their member...which is mean you have to pay before they so call help you.

  4. #4
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    Join Date
    Nov 2006
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    SengKang, Singapore
    Posts
    212

    Default Re: Lens servicing

    Quote Originally Posted by rjflo23 View Post
    Hi... anybody sent their lens for servicing b4? i just sent mine yesterday to NSC. I was charge wit $80 for the cleaning of the lens, felt a bit frustated coz the warrenty is still on. Anybody experiance this?
    I always though servicing of lens is FOC as long as warranty is still valid....
    #Captured Moments# @ Flickr
    D80|18-135mm|70-300mmVR|SB-800

  5. #5

    Default Re: Lens servicing

    Warranty is meant for covering manufacturing defects/faults only.
    So servicing would be chargeable.

  6. #6

    Default Re: Lens servicing

    If cleaning is required as a result of a defect, it'll be free.
    I have sent in my lenses for general maintainence and cleaning during their warranty period, and the final bill came to $0.

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