Package include, 1 year shop warranty (any problem they can fix free for you). Touch wood so far mine no problem. Comes with a 2GB Highspeed Sony MS Pro Duo, download 5 - 6 games for you (depends on the size of the games), a crystal cover to protect your PSP, an additional powerpack battery (this one not original) which is very useful when you travel long distance which last about 4 hours plus and charger is standard lar. Oh yes....plus they will mod nicely for you as well. If you patronize their shop again, you can pay them RM$ can download 4GB worth of games.