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Thread: Are you using Singtel's Mio?

  1. #1

    Default Are you using Singtel's Mio?

    I guess many of you must have already heard of Singtel's latest bid to compete with Starhub's bundling programme, by its introduction of Mio. It is indeed an interesting cost saving prospect, although I'm wondering how good is its wireless coverage. I'm currently using D-link wireless G modem for my house. Does anybody have more information on Mio's wireless modem properties?

  2. #2
    Member Static's Avatar
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    Default Re: Are you using Singtel's Mio?

    Quote Originally Posted by yeocolin View Post
    I guess many of you must have already heard of Singtel's latest bid to compete with Starhub's bundling programme, by its introduction of Mio. It is indeed an interesting cost saving prospect, although I'm wondering how good is its wireless coverage. I'm currently using D-link wireless G modem for my house. Does anybody have more information on Mio's wireless modem properties?
    What kind of properties u looking for.

    The mio box is a wireless router with all basic functions. Brand "2Wire" .... Mio Box (Made in China) :

    The phone line is a digital signal, a simple loop back connection from the Mio box will enable u to use all ur existing phone wall socket.

    Just installed 2 weeks ago. Singtel was surpisingly disappointing and made a couple of
    screw-up for just a simple installation. Hello shop called to inform phone number that was inititally assigned to me was already taken up due to "technical gliches" in the database system, ask me go down hello shop choose new number. Few days later they called and changed again even though the new number reservation form was printed out.

    Installer who supposed to turn up never turned up and blame weather. Raining.

    Signed up their plan before chinese new year, 2 weeks ago then complete job ...

    Give up...

    Added note: Their technical service hotline takes 1 hr + to connect u to a technical support officer. Pray u got no qtns or technical issues for them to address.
    Last edited by Static; 14th March 2007 at 11:23 AM.
    陳綺貞 2010 [夏季練習曲] 巡迴演唱會 Cheer Concert 13 Nov 2010 MAX Pavilion@Singapore Expo

  3. #3

    Default Re: Are you using Singtel's Mio?

    Quote Originally Posted by Static View Post
    What kind of properties u looking for.

    The mio box is a wireless router with all basic functions. Brand "2Wire" .... Mio Box (Made in China) :

    The phone line is a digital signal, a simple loop back connection from the Mio box will enable u to use all ur existing phone wall socket.

    Just installed 2 weeks ago. Singtel was surpisingly disappointing and made a couple of
    screw-up for just a simple installation. Hello shop called to inform phone number that was inititally assigned to me was already taken up due to "technical gliches" in the database system, ask me go down hello shop choose new number. Few days later they called and changed again even though the new number reservation form was printed out.

    Installer who supposed to turn up never turned up and blame weather. Raining.

    Signed up their plan before chinese new year, 2 weeks ago then complete job ...

    Give up...
    well, i was (secretly) told by one of the Hello shop staff to wait a while more b4 commit into MIO...


  4. #4

    Default Re: Are you using Singtel's Mio?

    Quote Originally Posted by k3nn3th03 View Post
    well, i was (secretly) told by one of the Hello shop staff to wait a while more b4 commit into MIO...

    That sounds like good advice. Actually, the plan was already out for near 2 months right? Nevertheless, I'm sure there're teething problems to sort out.

  5. #5

    Default Re: Are you using Singtel's Mio?

    wah! now than u tell me



    Quote Originally Posted by Static View Post
    What kind of properties u looking for.
    Just installed 2 weeks ago. Singtel was surpisingly disappointing and made a couple of
    screw-up for just a simple installation. Hello shop called to inform phone number that was inititally assigned to me was already taken up due to "technical gliches" in the database system, ask me go down hello shop choose new number. Few days later they called and changed again even though the new number reservation form was printed out.

    Installer who supposed to turn up never turned up and blame weather. Raining.

    Signed up their plan before chinese new year, 2 weeks ago then complete job ...

    Give up...

    Added note: Their technical service hotline takes 1 hr + to connect u to a technical support officer. Pray u got no qtns or technical issues for them to address.

  6. #6
    Senior Member Canew's Avatar
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    Default Re: Are you using Singtel's Mio?

    Quote Originally Posted by mcn View Post
    wah! now than u tell me
    mcn, you signed up during the recent IT Show?

  7. #7

    Default Re: Are you using Singtel's Mio?

    before, the show... and i allready gave up mio

    back to singnet broadband now

    their cust svc really sucks BIG TIME

    and it was so unstable

    don't ask me to tell you more because if i can't control more bad words going off my mouth now and i be banned by mods here

    morale of story: STAY AWAY

    period.

  8. #8
    Member Static's Avatar
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    Default Re: Are you using Singtel's Mio?

    I been using the mio box for past 2 weeks, seemed ok leh.

    phone pick up got ring tone, click IE got picture. Must pray pray 1st
    陳綺貞 2010 [夏季練習曲] 巡迴演唱會 Cheer Concert 13 Nov 2010 MAX Pavilion@Singapore Expo

  9. #9

    Default Re: Are you using Singtel's Mio?

    I've been using it for almost 2 months, have to agree that their customer service isn't world class, but for that matter, neither are the rest.

    What I have say is that when I had a problem with my line (the wires at the local exchanges got burnt in two locations) they fixed it quite quickly, after some threats from me. In the process of fixing that, they took the trouble to test my line and discovered that there had been a problem with one of my extension lines that prevented me from getting the maximum throughput from my Internet connection.

    After fixing that, my MIO's been working like magic... Crystal clear phone lines, very fast and reliable Internet connections, 11.5 - 13Mbits, that have not disconnected and best of all, my $200+ combine Internet+Mobile+Land Line bill is now $98. Those are definitely good enough reasons for me.

    Want good customer service? Move to another country.

    _

  10. #10

    Default Re: Are you using Singtel's Mio?

    My friend has nothing but complains. He installed MIO last month and it had nothing but problems. I dont have the details but he's definitely not happy with it.
    "ashes to ashes; funk to funky..we know major_tom's a junkie
    strung out on heaven's high....."

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