Film scanning at KT Digital - scratches on images

wrkshy · 7th February 2007

Hi everyone,

A photographer friend of mine recommended KT Digital at Hong Lim for my film developing and scanning needs. I find their service friendly and prices reasonable, but so far all the rolls (Fujicolor C200) that I've gotten back have scratches appearing on some of the scanned images. They're not obvious - just fine white horizontal lines, which I can fix in Photoshop, but still, I wonder why...

At first I thought it was my SLR that was scratching the film up, so I didn't think to question KT, but I later switched to shooting with my LC-A, and there were similar scratches. My LC-A has never given me any problems like this before at other developers.

Could it be that the scratches occurred during the film scanning? Anyone had a similar experience? Thought I ask here before I approach KT at my next visit.

Thanks.

enghong17 · 7th February 2007

Same happens at Fotohub. Their machines may be dusty/dirty thus scratching the negs. It happens.

xray · 11th February 2007

Originally Posted by wrkshy

Could it be that the scratches occurred during the film scanning? Anyone had a similar experience? Thought I ask here before I approach KT at my next visit. Thanks.

You might want to approach us with the negatives to check. Sometimes the scanner might be dirty, and we'll rescan for you if it is so.

Regards,
Xian Jie

7th February 2007	#1
wrkshy Member Join Date: Sep 2006 Posts: 65	Film scanning at KT Digital - scratches on images Hi everyone, A photographer friend of mine recommended KT Digital at Hong Lim for my film developing and scanning needs. I find their service friendly and prices reasonable, but so far all the rolls (Fujicolor C200) that I've gotten back have scratches appearing on some of the scanned images. They're not obvious - just fine white horizontal lines, which I can fix in Photoshop, but still, I wonder why... At first I thought it was my SLR that was scratching the film up, so I didn't think to question KT, but I later switched to shooting with my LC-A, and there were similar scratches. My LC-A has never given me any problems like this before at other developers. Could it be that the scratches occurred during the film scanning? Anyone had a similar experience? Thought I ask here before I approach KT at my next visit. Thanks.

7th February 2007	#2
enghong17 Member Join Date: Jan 2004 Location: 39 Haji Lane Posts: 1,178	Re: Film scanning at KT Digital - scratches on images Same happens at Fotohub. Their machines may be dusty/dirty thus scratching the negs. It happens.