I was on Pacnet for years without a hitch. My wife was on Singnet. After we got married, we moved into the same house. Initially, I moved my Pacnet line over and used it for more than a year. Then, I realised that my wife was still maintaining her Singnet line at her parents home. No point paying for 2 lines right? So, I decided to terminate my Pacnet and move her Singnet over... because the wife insists that she wants to keep her email account.
After my Pacnet line was cut, I applied for the Singnet ADSL line to be installed. They told me that it would be up on 5th Feb. But 5th has gone and 6th is here... and guess what... No ADSL signal! I called their helpline and the operator insists that the ADSL is installed. I told them that there is no signal. I tested with 2 modems from 2 locations in my house, using 2 different PCs... and no signal! But they refused to take my word for it. The operator said that they must arrange for the linesman to do a check, and he's available only from the 13th onwards. Since I am working, the earliest weekend is on the 17th.
THE IDIOTS REFUSE TO CHECK THE SERVER ON THEIR SIDE! THEY INSIST THAT THE PROBLEM LIES ON MY SIDE! They said that they will check their server only after the linesman comes. So... that will be the 17th. Useless bunch of incompetent idiots!