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Thread: Singtel Broadband Problems AGAIN!!!!!!

  1. #161

    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Quote Originally Posted by mechplas View Post
    Are you certain that Qala is up? I am connecting with pacific broadband but unable to reach qala.com.sg yours can?
    my neighbour company is using QALA leased line,
    their internet back to normal liao -.-

  2. #162
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    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Quote Originally Posted by vincent9999 View Post
    seems most of the local ISP (Starhub, M1BB, QALA, even Malaysia's Tmnet) are okay already,
    why Singtel/Singnet is still down???
    higher cost come with a lower availability...sigh
    yap.. that puzzles me also. Lesson learnt from this incident, dun use the same ISP for both wireless and wired internet service.. just in case one is down.

  3. #163

    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Quote Originally Posted by vincent9999 View Post
    my neighbour company is using QALA leased line,
    their internet back to normal liao -.-
    Ok thanks!! I'll reconfig my office modem and try agian.

  4. #164

    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Quote Originally Posted by mechplas View Post
    Ok thanks!! I'll reconfig my office modem and try agian.
    nope. still cannot access either their main website nor mailboxes.

  5. #165

    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Quote Originally Posted by mechplas View Post
    nope. still cannot access either their main website nor mailboxes.
    izzit? i can connect QALA website http://www.qala.com.sg wihout any problem,
    my company is using singtel leased line...

  6. #166

    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Quote Originally Posted by vincent9999 View Post
    izzit? i can connect QALA website http://www.qala.com.sg wihout any problem,
    my company is using singtel leased line...
    My company is also using singtel leased line with Qala broadband. I re-config with my personal pacific broadband account to access CS...

    Maybe I'll call them to see if there is something else that I need to do...

  7. #167

    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Quote Originally Posted by mechplas View Post
    My company is also using singtel leased line with Qala broadband. I re-config with my personal pacific broadband account to access CS...

    Maybe I'll call them to see if there is something else that I need to do...
    Maybe you can try to change the dns servers,
    now I'm using Starhub's DNS servers:
    202.159.1.68
    218.186.1.88
    218.186.1.58

  8. #168

    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Quote Originally Posted by vincent9999 View Post
    Maybe you can try to change the dns servers,
    now I'm using Starhub's DNS servers:
    202.159.1.68
    218.186.1.88
    218.186.1.58
    Thanks for the suggestions. I tried this but can only access CS and some other local sites but not www.qala.com.sg.. hmmm

  9. #169

    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    i wonder wireless network will affected ? i refering to outside from home
    Sometimes it is better to lose and do the right thing than to win and do the wrong thing.

  10. #170

    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Quote Originally Posted by vincent9999 View Post
    seems most of the local ISP (Starhub, M1BB, QALA, even Malaysia's Tmnet) are okay already,
    why Singtel/Singnet is still down???
    higher cost come with a lower availability...sigh
    heard from someone - treat this with a pinch of salt.

    Starhub is a buyer of bandwidth, hence if it wants to switch due to its bandwidth through Taiwan going down, bandwidth providers will welcome it with open arms. Singtel is on the other hand a bandwidth provider. Now that it has problems, it can purchase bandwidth from its competitors, but I don't suppose that's going to be easy.

  11. #171
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    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    the starhub theory might hold water. there are actually two routes in/out of Taiwan. those cables severed are on the south side, while the few fibres on the north of Taiwan are unaffected. telcos that route via that link (or *ahem* have now bought bandwidth on that link) are able to provide connectivity to the US/ Europe via that direction.
    Many are culled, few are chosen

  12. #172

    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Quote Originally Posted by melnjes View Post
    heard from someone - treat this with a pinch of salt.

    Starhub is a buyer of bandwidth, hence if it wants to switch due to its bandwidth through Taiwan going down, bandwidth providers will welcome it with open arms. Singtel is on the other hand a bandwidth provider. Now that it has problems, it can purchase bandwidth from its competitors, but I don't suppose that's going to be easy.
    normally customer will only consider (1) cost (2) next time when this happen again *touch wood* which provider can recover faster

  13. #173

    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Taiwan Earthquake Update: Status of Submarine Cables
    By Francis Yeo
    Wireless/Networking | Just Announced
    Thu 28 Dec 2006
    digg this slashdot this

    December 28, 2006 -- We have received some insider info on the status of damaged submarine cables and the progress made so far.
    RNAL (Hong Kong Isolation):
    The RNAL cable paths between Busan and TongFuk & Hong Kong - Toucheng Taiwan are still down, this has caused Hong Kong to be isolated from the RNAL cable.

    The recovery ship is attempting to get emergency authorization so it can depart in next 12 hours to commence repairs.

    APCN System 1:
    Due to the multi cables faults in the region it is experiencing great difficulty in restoring the traffic via other cable facilities.

    APCN System 2 Segment B5:
    This cable is still down resulting in the Taiwan node being isolated.

    SMW3 S1.8:
    SMW3 Segment is still down and recovery vessels have been requested.

    APCN2 Segment 7 (Tanshui - Shantou) & Segment 3 (Hong Kong - ChongMing):
    Vessel CS Retriever will be mobilized for the repair of APCN2 S3 & S7

    China-US segment W3 (Shantou - ChongMing) & Segment S1 (Shantou -
    Okinawa/SLO):
    The Cable is still down, no further information available at this moment.

    FLAG FEA Sub-System 8 (Hong Kong - Shanghai - Korea):
    The FLAG cable system is currently mobilizing a recovery vessel.

    From the looks of it, its going to be a colder and lonelier Christmas for many geeks out there this season. On the up-side, reports have been trickling in that MMOG games like World of Warcraft, have not been affected by the internet disruption somehow...

    Thanks Kichigai and Swakoo for the tipoff.

    Source: http://www.hardwarezone.com/news/view.php?id=6260&cid=8

  14. #174

    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Quote Originally Posted by centurion_sg View Post
    Just want to correct misconception. The Internet is huge and spans many countries, so technically the Internet is not down, only some parts are not reachable or slower because of the Taiwan earthquake. The cable breakage isolates Asia from the US continent and possibly Europe and Middle East. The rest of the Internet world could still be functioning fine.

    As for VoIP especially in corporate use, it doesn't necessarily ride on the public Internet, but more typically on private network links to ensure quality and security. It's using IP technology but doesn't mean using the same Internet networks.

    Call center staff cannot be reached is likely because they're flooded with calls and can't cope with the sudden surge.
    Yeah, true. My company's corporate network uses both SingTel and Starhub solutions. Their global network helpdesk cannot be reached. I guess they are overwhelmed by the sudden surge.

  15. #175

    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Actually Starhub works in hand with NTT-Com (the biggest telecom provider in Asia). That would also explain why Starhub is able to regain its footing faster.

    Quote Originally Posted by Trigger Happy View Post
    the starhub theory might hold water. there are actually two routes in/out of Taiwan. those cables severed are on the south side, while the few fibres on the north of Taiwan are unaffected. telcos that route via that link (or *ahem* have now bought bandwidth on that link) are able to provide connectivity to the US/ Europe via that direction.

  16. #176

    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Try using a proxy server for the time being. I'm on an Australian one, 165.228.131.10 port 3128
    able to surf like normal again .

    http://www.publicproxyservers.com/page1.html

    Thanx to capo22 in HWZ for the suggestion.
    Last edited by reno77; 28th December 2006 at 03:51 PM.

  17. #177

    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Thanks Mervlam for the useful info....
    think will switch to Starhub or QALA once the contract expire

  18. #178
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    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Quote Originally Posted by reno77 View Post
    Try using a proxy server for the time being. I'm on an Australian one, 165.228.131.10 port 3128
    able to surf like normal again .

    http://www.publicproxyservers.com/page1.html

    Thanx to capo22 in HWZ for the suggestion.
    Wow...that worked!

  19. #179

    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Got my Qala internet access up and running. Was told by Qala Tech Suppt that their server was up since yesterday.....

    .........found that the phone cable was not plugged-in in the correct outlet...

  20. #180

    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Quote Originally Posted by mechplas View Post
    Got my Qala internet access up and running. Was told by Qala Tech Suppt that their server was up since yesterday.....

    .........found that the phone cable was not plugged-in in the correct outlet...
    haha. those technicians must had slammed down the phones when you said that.

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