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Thread: Singtel Broadband Problems AGAIN!!!!!!

  1. #121
    Moderator LOTUSfairy's Avatar
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    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Quote Originally Posted by raincool2005 View Post
    you may write an official email to them, i had given up hope trying to phone.

    nowadays i will just go into their HQ at Somerset and settle the matter on the spot.

    wah..somerset far leh...why customers have to go thru this kind of agony.. 2nd disaster of the month.
    蓮花仙子

  2. #122
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    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Quote Originally Posted by zerofour View Post
    Red cable really sux big time... cannot surf & customer service lines all not working....
    Nowadays alot of the call centres use VOIP (voice over IP) so the voice calls are routed thru the internet, so internet down, call centre also cannot call lor.

  3. #123

    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Quote Originally Posted by LOTUSfairy View Post
    wah..somerset far leh...why customers have to go thru this kind of agony.. 2nd disaster of the month.
    World class service n standard mah, what to do?

  4. #124
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    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Quote Originally Posted by LOTUSfairy View Post
    No lah...i think the bill keep coming in leh..I dun download, just use for email and chats and surf...hmm... the adjustments (their new structure), I still dun understand...
    No warning...if nt, I jump ship to Starhub.
    is yr plan billed by data usage ? or unlimited usage ? i got a fren who took up a plan which has a usage cap. She did not care abt it and kept watch videos on Youtube... and Youtube is very huge in data size. The bill came and she screams.. but she lost her case still becos her plan she took up has a data limit cap.. any extra is billed.

  5. #125
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    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Quote Originally Posted by Octane69 View Post
    World class service n standard mah, what to do?
    ... i choose HQ becos i guess better in some sense than normal outlets

  6. #126
    Moderator LOTUSfairy's Avatar
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    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Quote Originally Posted by raincool2005 View Post
    ... i choose HQ becos i guess better in some sense than normal outlets

    hmmm...I think that I better go find out lor.....sob..

    thanks for the advise..
    蓮花仙子

  7. #127
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    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Quote Originally Posted by arpinkor View Post
    Nowadays alot of the call centres use VOIP (voice over IP) so the voice calls are routed thru the internet, so internet down, call centre also cannot call lor.
    how abt GREEN cable ?

  8. #128

    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Please note that the latency and disruption was due to the damage in the underwater cables becos of the Taiwan Earthquake that happene last night. All the service providers and Telcos in Asia Pacific are affected. I cannot trade in office cos of the netwrok.. .so I come home.
    Last edited by ZDragon; 27th December 2006 at 05:25 PM.

  9. #129
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    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    my msn seems to be down again.
    it worked for like an hour.
    You are who you are. Shoot what you enjoy.
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  10. #130
    Moderator LOTUSfairy's Avatar
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    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Quote Originally Posted by mojopy View Post
    my msn seems to be down again.
    it worked for like an hour.

    MY MSN working...but my kakis...seemed to be errh.."not online" leh.
    蓮花仙子

  11. #131

    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Quote Originally Posted by mojopy View Post
    my msn seems to be down again.
    it worked for like an hour.
    same here.

  12. #132
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    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    guys, many major undersea network cables have been damaged because of the Taiwan quakes (note there was a second one at about 11am today). live with it, this latency/ time-out issue is going to last weeks until the carriers can get ships out there, isolate and fix the faults.
    Many are culled, few are chosen

  13. #133

    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Quote Originally Posted by Trigger Happy View Post
    guys, many major undersea network cables have been damaged because of the Taiwan quakes (note there was a second one at about 11am today). live with it, this latency/ time-out issue is going to last weeks until the carriers can get ships out there, isolate and fix the faults.
    woah. that sounded harsh.

  14. #134

    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Quote Originally Posted by satay16 View Post
    woah. that sounded harsh.
    man... this thread is going to go for weeks...

  15. #135

    Default Re: Singtel Broadband Problems AGAIN!!!!!!


  16. #136

    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Quote Originally Posted by Trigger Happy View Post
    guys, many major undersea network cables have been damaged because of the Taiwan quakes (note there was a second one at about 11am today). live with it, this latency/ time-out issue is going to last weeks until the carriers can get ships out there, isolate and fix the faults.

    Relax... Haha... I'm just wondering how my office will operate without internet for so long.

  17. #137

    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Quote Originally Posted by ZDragon View Post
    Relax... Haha... I'm just wondering how my office will operate without internet for so long.
    it wun.

    day off......

  18. #138
    Moderator LOTUSfairy's Avatar
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    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Quote Originally Posted by satay16 View Post
    it wun.

    day off......

    agree...that's why I am home liao..
    蓮花仙子

  19. #139
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    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Quote Originally Posted by LOTUSfairy View Post
    agree...that's why I am home liao..
    that's why ppl like me are still in the office trying to coordinate workarounds to our Taiwan office. dunno if i shd laugh, its been one crazy day

    Satay, i didn't mean to be harsh but thats reality. from the postings i've seen it seems we're all hell-bent on whacking our ISPs and no one actually pays attention to reading even a few past threads before shooting their mouths off. as much as i don't care for our ISPs as a personal user, this situation is really out of anyone's hands until the cables are repaired. so any amount of griping isn't going to do anything for anyone. so i say again, live with it. maybe its a sign for everyone to spend more time with their cameras
    Many are culled, few are chosen

  20. #140

    Default Re: Singtel Broadband Problems AGAIN!!!!!!

    Quote Originally Posted by Trigger Happy View Post
    that's why ppl like me are still in the office trying to coordinate workarounds to our Taiwan office. dunno if i shd laugh, its been one crazy day

    Satay, i didn't mean to be harsh but thats reality. from the postings i've seen it seems we're all hell-bent on whacking our ISPs and no one actually pays attention to reading even a few past threads before shooting their mouths off. as much as i don't care for our ISPs as a personal user, this situation is really out of anyone's hands until the cables are repaired. so any amount of griping isn't going to do anything for anyone. so i say again, live with it. maybe its a sign for everyone to spend more time with their cameras
    hee hee, dun worry, i got what you mean.

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