ST-E2, Comes with international warranty?

Daniel Nielson · 10th December 2006

I have purchased the above a few days ago and was told that it is an "accessory" and not warrantied by Canon (note that the shop does not mean that it's a grey set but Canon do not provide warranty for this at all). Then I managed to dug out a card that says "international warranty".

So I went back to the shop and ask for a stamp on the warranty card, which he eventually complied, albeit not with full enthusiasm apparently. He insisted that if I were to service this within the warranty period I'd still have to pay Canon, and the warranty is only applicable in Japan, even after I pointed the "international warranty" in large print, and my experience with buying overseas lenses and got it serviced locally free of charge during the warranty period.

Now I'd like to hear what you guys have to say.

r32 · 11th December 2006

You don't have to be too fussed about the shop's reluctance to stamp your warranty card, as long as they have done it. If you need warranty on the ST-E2, you will be dealing with Canon Singapore directly and not through the shop you purchased it from.

Daniel Nielson · 11th December 2006

Yep, I guess I got what I wanted. The thing that bugs me is that I kept hearing funny things from the so called reputable camera shop lately, such as 550EX doesn't work with DSLR.

10th December 2006	#1
Daniel Nielson Member Join Date: Jan 2005 Posts: 781	ST-E2, Comes with international warranty? I have purchased the above a few days ago and was told that it is an "accessory" and not warrantied by Canon (note that the shop does not mean that it's a grey set but Canon do not provide warranty for this at all). Then I managed to dug out a card that says "international warranty". So I went back to the shop and ask for a stamp on the warranty card, which he eventually complied, albeit not with full enthusiasm apparently. He insisted that if I were to service this within the warranty period I'd still have to pay Canon, and the warranty is only applicable in Japan, even after I pointed the "international warranty" in large print, and my experience with buying overseas lenses and got it serviced locally free of charge during the warranty period. Now I'd like to hear what you guys have to say.

11th December 2006	#2
r32 Member Join Date: Dec 2002 Location: Singapore Posts: 976	Re: ST-E2, Comes with international warranty? You don't have to be too fussed about the shop's reluctance to stamp your warranty card, as long as they have done it. If you need warranty on the ST-E2, you will be dealing with Canon Singapore directly and not through the shop you purchased it from.

11th December 2006	#3
Daniel Nielson Member Join Date: Jan 2005 Posts: 781	Re: ST-E2, Comes with international warranty? Yep, I guess I got what I wanted. The thing that bugs me is that I kept hearing funny things from the so called reputable camera shop lately, such as 550EX doesn't work with DSLR.