Called up Singnet just now. They mentioned that they are in changing from post-paid system to a pre-paid system, hence the higher bill amount this month.
yo TS! tis is wat i mean in this thread that im actually asking that lead me to wanna end the contract fast! heng heng i decide to end my tis contract next mth
Yeah they overcharge n said sth like billing cycle...if everyone "randomly" kena tis thing, cant we even get them to ans our queries? tats y nowadays "super hard" to get their 1688 customer service officers...
Anyone with upper hand willing to bring up this matter??? The least singtel should inform us in advance rather suddenly being slapped and told later.
In the billing they did mention about one time adjustment (after slapping u with the amount).
It's very general statement and does not explain in detail what's is going on.
Nabei.......... SinkNet and StarHum.. What's our next choice.. sigh..
think singtel billing dept (1688) is bombarded this mth
i also got shocked but when i called them, it's just an adjustment of subscription fees, so basically instead of paying past bills, e.g. this month is Nov 06, so this bill is basically saying, we are now prepaying. e.g. paying December 06's subscription instead of Oct 06 which makes sense becos fone bills are to be prepaid mah. my only question is, why implement now and who is the idiot in singtel who proposed this ?
then i checked further, supposingly only for handfone but not internet, but i see the changes are being reflected in my internet instead ??
* Note: Adjustments will apply to Telephone, Paging and Mobile services only. Internet services such as SingNet and Magix are not affected.
Why is SingTel making this change? SingTel has replaced its existing billing system to keep pace with industry developments.
You will notice some changes which you will find useful in reading your bill such as:
Discounts and rebates categorised separately.
Free items are indicated.
A summary page showing payments and adjustments made during the last bill period.
Last edited by Canew; 29th November 2006 at 09:44 PM.