Got a Singtel singnet bill.
It was over charged.
Way over the top.
got stupid digitised voice saying they go through billing changes.
It assured me the bill is correct too.
went to Hello shop to complain.
the Singtel staff say complain no use.
he also knows. he asked me to pay up and hope Singtel will adjust the bill later.
which Minister do we complain to?
will the one in AMK do?
why is Singtel allowed to overbill hundreds of thousands of customers and expect them to pay up a horribly over charged bill?
why did this not make it to STOMP or the NewPaper?
Can the AG or Accounting head honcho fine Singtel so they will not do this again?
so that heads will roll inside Singtel for doing this?
If they have an internal exercise to rectify their accounting process, it is entirely their internal matter.
it should never be an excuse to KNOWINGLY OVERBILL hundreds of thousands of customers.
if they cannot get it right, then don't bill yet.