Hello to all:
I have a family member who passed away not so long ago due to terminal illness. I still feel the pain when typing this post and I must tell you I am very disappointed with our medical system. No doubt Singapore has very high medical standard, but it outright disgusting for Mah BT to say Singaporeans are heavily subsidized. When you pay at a subsidized rate, please expect to get sub-standard treatment.
You ever have this feeling of queuing to get to haven? In a Restructured Hospital (RH), it is all about queuing. Queue for a doctor, queue for a bed, queue for the equipment. We have to queue for a week to get a Mask done (for radiotherapy) and wait for two months to get a radiotherapy slot. Went to Glenn Angeles, mask done on that day and can start the radiotherapy after two days. Medical charges are about the same for both hospitals, except that you get subsided rate at the Restructured hospital plus the “forever queuing”
Talked to the Oncologist at the RH, she charged me $80. She is so rude, so impatient, so insensitive and so unsympathetic. She says: “Prepare for the worse, if undergoes Chemotherapy you can still have her for 6 months. Another option is hospices.”
I got so mad, does my loved one deserve to be at a hospice? To me hospices are only for patients without family or friends.
Talked to another Oncologist at Mount E for second opinion. He charged me $80 as well. He first comforted my family, gave us his analysis of the situation. Then he offered us a few options and explained in detail the pros and cons of each option. He gave us some statistic and told us some miracle cases. We walked out his room with lifted spirit, we are not asking for a miracle, but it is in this kind of spirit that will carry us through.
Do you see why you are paying at a subsidized rate? And what kind of service you are getting?
When she showed symptom, we rush her to the RH A&E. We used our own car, thinking that we can free up the emergency ambulance. Was told to wait at the holding area, again queuing to take temperature and blood pressure. I asked why we have to wait, and the answer is we did not come in an ambulance. If it is very critical we should call for the ambulance.
Got so much to type, but too sad to carry on….