Pple out there.
Does anyone ever encountered such problem with airasia.
I have book tickets on 4 Jul flying from Johor to Penang on 23 Sept & my booking is confirmed but y'day night at 1843hrs, someone from AA called me saying that my flight has cancelled. When I reach home & opened my email. Email from AA saying that
"We are pleased to confirm your AirAsia seat and have attached your AisAsia travel itinterary for your reference." I'm confused!!
I have to try to call the guest support & call centre but was not able to reach them. Send email to them for immediate action but in return is what i get from their auto reply.
"Dear Valued Guest,
Thank you for contacting AirAsia Guest Support.
We have received your message and our Guest Support staff will reply to your correspondence within 10 working days of receipt.
Thank you for your patience.
AirAsia Guest Support"
Is there any headoffice in singapore that I can walk-in for advise.