Results 1 to 10 of 10

Thread: The Secret Cause of FLAME WARS!!!!!!

  1. #1

    Default The Secret Cause of FLAME WARS!!!!!!

    quite an old article i stumbled across. has it been posted before?

    ///////////////////////////////
    By Stephen Leahy| Also by this reporter
    02:00 AM Feb, 13, 2006

    "Don't work too hard," wrote a colleague in an e-mail today. Was she sincere or sarcastic? I think I know (sarcastic), but I'm probably wrong.

    According to recent research published in the Journal of Personality and Social Psychology, I've only a 50-50 chance of ascertaining the tone of any e-mail message. The study also shows that people think they've correctly interpreted the tone of e-mails they receive 90 percent of the time.

    "That's how flame wars get started," says psychologist Nicholas Epley of the University of Chicago, who conducted the research with Justin Kruger of New York University. "People in our study were convinced they've accurately understood the tone of an e-mail message when in fact their odds are no better than chance," says Epley.

    The researchers took 30 pairs of undergraduate students and gave each one a list of 20 statements about topics like campus food or the weather. Assuming either a serious or sarcastic tone, one member of each pair e-mailed the statements to his or her partner. The partners then guessed the intended tone and indicated how confident they were in their answers.

    Those who sent the messages predicted that nearly 80 percent of the time their partners would correctly interpret the tone. In fact the recipients got it right just over 50 percent of the time.

    "People often think the tone or emotion in their messages is obvious because they 'hear' the tone they intend in their head as they write," Epley explains.

    At the same time, those reading messages unconsciously interpret them based on their current mood, stereotypes and expectations. Despite this, the research subjects thought they accurately interpreted the messages nine out of 10 times.

    The reason for this is egocentrism, or the difficulty some people have detaching themselves from their own perspective, says Epley. In other words, people aren't that good at imagining how a message might be understood from another person's perspective.

    "E-mail is very easy to misinterpret, which not only triggers flame wars but lots of litigation," says Nancy Flynn, executive director of the e-Policy Institute and author of guidebooks E-Mail Rules and Instant Messaging Rules. Many companies battle workplace lawsuits triggered by employee e-mail, according to Flynn.

    People write absolutely, incredibly stupid things in company e-mails," said Flynn.
    /////////////////////////////////////////

    dunno what this means, perhaps nxt time we should end our posts like this?:

    *this post is written in an infomative manner and has no means in implying historical events in Clubsnap.*

  2. #2
    Senior Member
    Join Date
    Feb 2003
    Location
    Outside the Dry Box.
    Posts
    16,268

    Default Re: The Secret Cause of FLAME WARS!!!!!!

    /me begin to light up the flaming torch...

    but den again...

    i become so numb... ... ...
    Logging Off. "You have 2,631 messages stored, of a total 400 allowed." don't PM me.

  3. #3
    Senior Member denniskee's Avatar
    Join Date
    Oct 2003
    Location
    bukit batok
    Posts
    5,468

    Default Re: The Secret Cause of FLAME WARS!!!!!!

    i thought that why we use smillies to help to "add" tone into a otherwise lifeless e-mail?
    photography makes one sees things from all angles.

  4. #4
    Senior Member
    Join Date
    Dec 2005
    Location
    KFC
    Posts
    1,776

    Default Re: The Secret Cause of FLAME WARS!!!!!!

    Quote Originally Posted by denniskee
    i thought that why we use smillies to help to "add" tone into a otherwise lifeless e-mail?
    after adding smillies, ur boss complain that u are too unprofessional and hence u got sacked...

    haiz.. we live in a contradictory world..
    09 Oct 09 officially marks the date I become a canon convert.

  5. #5
    Senior Member
    Join Date
    Sep 2004
    Location
    Beyond Space-Time Continuum
    Posts
    6,324

    Default Re: The Secret Cause of FLAME WARS!!!!!!

    cant satisfy everyone.

  6. #6
    vince123123
    Guests

    Default Re: The Secret Cause of FLAME WARS!!!!!!

    flame on!

  7. #7
    Senior Member
    Join Date
    Apr 2005
    Location
    270 degree of Singapore
    Posts
    6,741

    Default Re: The Secret Cause of FLAME WARS!!!!!!

    Quote Originally Posted by denniskee
    i thought that why we use smillies to help to "add" tone into a otherwise lifeless e-mail?
    <--this may has started quite some
    Sony Alpha 700 hobbyist

  8. #8

    Default Re: The Secret Cause of FLAME WARS!!!!!!

    i noticed this sentence too:"think about it."
    when in a heated arguement, many like to use this, for eg, "so blah blah should blah and not blah............ think about it." this phrase in a way can make some pp slightly irritated too, cos it sort of force upon this superioty over one by insulting that one is not thinking, and that he/she is right.

  9. #9

    Default Re: The Secret Cause of FLAME WARS!!!!!!

    Nowadays... when I suspect potential flame email, I just pick up the phone and call my colleague to find out... I personally have a very bad experience with flame emails.... almost cost me my job...

  10. #10
    Senior Member
    Join Date
    Sep 2004
    Location
    Cons digger.
    Posts
    3,924

    Default Re: The Secret Cause of FLAME WARS!!!!!!

    no flame how to have satay? electric stove ah?
    “How fortunate for leaders that men do not think.” - Adolf Hitler

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •