This is a true account from a friend of mine who was 'invited' to the above mentioned studio just yesterday on 5/7/06.
I personally felt extremely disappointed that there are still operators using such forceful means to clinch sales.
"I got a call from Naughty by Nature, a makeover company that I won a consolation prize worth S$550. The prize includes free eyebrow trimming, a facial and a makeover whereby you get to bring home two shots of yourself in a CDR. I was informed that I have to bring my parents because I was under 25! Do they think that 23 year olds do not have spending power? Does simply an answer `itís just our policyí enough?
I was told the whole process will only take an hour and a half at most. But I ended up spending more than three hours there because half the time the consultants ( more than THREE!) were trying to get me to sign a package with them. I felt helpess and trapped. No wonder they reminded me that I was not allowed to bring any friends with me for the shoot. I found out that I didnít win any consolation prize, they contacted me because I took part in their lucky draw one whole year back and all the participants were told they won a consolation prize. On top of that, there were no eyebrow trimming or facial or whatsoever. All were lies and it was a bad experience.
One of the consultants even said to me, `there are two types of people who stepped in here. One, they really donít like our products. Second, they simply canít afford it. I donít know which you belong to.í And this was the guy who wanted me to try on a sleazy red LEATHER dress and later told me sarcastically `I see, so you are not confident of your body!í when I didnít want to try out that dress. Imagine how tired and trapped I felt. So much so that I allowed him to walk off without scolding him back. I didnít sign up with them because I have done many shoots before (including one by Jimmy Cheong, one of the top photographers in Singapore) and I just wasnít impress with their makeup, their gowns, the photos and their service. Why should I join then? I truly felt cheated and insulted. I hope no one goes there because it will be a waste of their time."
When has it become a practice for operators to insult the customer when they say no?