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Thread: Mystery Broadband Charges

  1. #1

    Default Mystery Broadband Charges

    Hi ! All

    Recently I had subscribe the fixed price broadband package from Pacnet ($47.50 per month)

    However, my recently bills is like $55 ++ TO $68 ++.

    This is dispite i have cancel the additional services after my 3rd month.

    I have check with Pacnet staff and they mentioned its due to my additional usage at the Mcdonald with my wireless laptop.

    I thought the usuage at Mcdonald is Free ? I bumped into my fiend yesterday who happen to be working at Singtel doing the Broadband sales.

    And he says usage at Mac should be free

    Any IT expert here can help to comment.
    Thanks, bro.

  2. #2

    Default Re: Mystery Broadband Charges

    errr ... wat I know is MacDonlad provides the wireless network .. but u still needs ISP to connect and this where the charges will come from ..
    AMPA * WPPI * J team

  3. #3
    Senior Member
    Join Date
    Oct 2003
    Location
    Last planet from the sun
    Posts
    2,822

    Default Re: Mystery Broadband Charges

    Did you connect via Pacnet/Singtel webpage or did you connect via SKYNET Global?

  4. #4

    Default Re: Mystery Broadband Charges

    tell us your broadband package. Is it for ADSL? Is it unlimited? If you connect to McDonalds via wireless, McDonalds will be the one paying to Pacnet, not you.

  5. #5

    Red face Re: Mystery Broadband Charges

    Hi ! All

    I subscribe to the ADSL 512 package at fixed price $47.50 / month.
    At Mac, i connect thru the skyglobal, then surf web, check email

  6. #6

    Default Re: Mystery Broadband Charges

    Oops . . its a unlimited 512 plan

  7. #7

    Default Re: Mystery Broadband Charges

    the pacnet staff is smoking you

    see the "free wifi" graphic on this mcd page
    http://www.mcdonalds.com.sg/?q=feedback

    demand a proper answer!!!
    a700 | dynax7
    sigma12-24/minolta28-135/sony70-300g/sig400/lensbaby2.0

  8. #8

    Default Re: Mystery Broadband Charges

    Request for higher authorities, quote the words from the pacnet staff. Ideally with names too. Grrrr...

  9. #9
    Member
    Join Date
    Nov 2005
    Location
    Singapore
    Posts
    283

    Default Re: Mystery Broadband Charges

    pacnet has a history with such charges. you have to put ur fist down on the table for this.

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