KM 7D shutter problem

steel · 12th June 2006

Hi,
I think I read this somewhere in the forum here, but can't find it. Pardon me for bringing it up again. It happen to me now.

When I take the first shot, my camera would shoot a black blank screen, then power down by itself, the LED will stay for awhile and fade away. usually I turn it off and on again, the problem would go away, but now the condition seem to be getting worst, need to turn on and off a few times.

This happen whenever I left my 7D in my dry box for more than a week, I will encounter this problem.

Anyone got an explanation?

Regards

Caussway · 12th June 2006

I experienced this when I change lens recently. I switch the AF mode to manual after change lens and then switch back any AF mode. I doesn't happen again.

Originally Posted by steel

Hi,
I think I read this somewhere in the forum here, but can't find it. Pardon me for bringing it up again. It happen to me now.

When I take the first shot, my camera would shoot a black blank screen, then power down by itself, the LED will stay for awhile and fade away. usually I turn it off and on again, the problem would go away, but now the condition seem to be getting worst, need to turn on and off a few times.

This happen whenever I left my 7D in my dry box for more than a week, I will encounter this problem.

Anyone got an explanation?

Regards

dominator · 12th June 2006

Originally Posted by steel

Hi,
I think I read this somewhere in the forum here, but can't find it. Pardon me for bringing it up again. It happen to me now.

When I take the first shot, my camera would shoot a black blank screen, then power down by itself, the LED will stay for awhile and fade away. usually I turn it off and on again, the problem would go away, but now the condition seem to be getting worst, need to turn on and off a few times.

This happen whenever I left my 7D in my dry box for more than a week, I will encounter this problem.

Anyone got an explanation?

Regards

I just got my shutter replaced 2 weeks back due to the same problem.
You may wish to send in service centre.

Caussway · 12th June 2006

Is KM service centre is still the same near commonwealth

Originally Posted by dominator

I just got my shutter replaced 2 weeks back due to the same problem.
You may wish to send in service centre.

smtan24 · 12th June 2006

Originally Posted by Caussway

Is KM service centre is still the same near commonwealth

No they're located at Orchard Wisma Atria under Sony.

Trigger Happy · 13th June 2006

its a shutter problem. happened to my 5D after i activated the clean ccd function to dust it. i've noticed that the problem happens if i don't power on the camera for more than 24 hours otherwise its fine.

nsalman · 13th June 2006

i'm having the same prob....i tot it was the cf card... how much to service?

smtan24 · 13th June 2006

Give Sony a call at :

Tel:64758345

steel · 6th July 2006

Originally Posted by nsalman

i'm having the same prob....i tot it was the cf card... how much to service?

At last, I managed to send in for servicing, SONY quoted me $160 to change the shutter assembly. Luckily it is under warranty.

Camera now under repair.

tankm · 6th July 2006

What ? Under warranty still have to pay ?

Originally Posted by steel

At last, I managed to send in for servicing, SONY quoted me $160 to change the shutter assembly. Luckily it is under warranty.

Camera now under repair.

Caussway · 6th July 2006

Under warranty and paid ?

I sent to Sony Svc centre in Malaysia and got the camera back today.
About 2 weeks , seems good now. No charges of course

Drudkh · 7th July 2006

Originally Posted by tankm

What ? Under warranty still have to pay ?

I think he meant that he was quoted that amount, until they found out it was still under warranty? So, it is free of charge.

GENO · 8th July 2006

Originally Posted by Drudkh

I think he meant that he was quoted that amount, until they found out it was still under warranty? So, it is free of charge.

yr grip problem solve??

nsalman · 15th July 2006

send mine in last week. they called and quoted me $165 but no parts. They told me it could take another two weeks.

sigh...

steel · 22nd July 2006

Originally Posted by nsalman

send mine in last week. they called and quoted me $165 but no parts. They told me it could take another two weeks.

sigh...

OK, I just collected my 7D, they changed the COPAL shutter assembly. I noticed there is another 7D at the service center, it had a shutter changed too.
This could be a production problem the flaws could be in batches.

FYI, the shutter assembly cost $77
plus Technical charges of $80 and 5% gst total: $164.80

My 7D is still under warranty (3rd party).

so no need to pay.

nsalman · 25th July 2006

just collected my 7d last sunday. now shutter working fine.

Del_CtrlnoAlt · 25th July 2006

Originally Posted by nsalman

just collected my 7d last sunday. now shutter working fine.

gonna send mine in too...

i think mine got something to do with the firmware or buffer.

cos i set mine to set folder for different days, so start of new day will hang, then now i notice is, if i clear the cf card, then the next shot also same problem.

TME · 25th July 2006

Seems like S'pore has no problems with parts... the US has lots of problems with Sony not servicing their 7Ds and offering buy back schemes or exchanging for a DSC-H5 (p&s)...

Trigger Happy · 28th July 2006

Originally Posted by Del_CtrlnoAlt

gonna send mine in too...

i think mine got something to do with the firmware or buffer.

cos i set mine to set folder for different days, so start of new day will hang, then now i notice is, if i clear the cf card, then the next shot also same problem.

strange thing happened on my 5D on Tues. i last used it on Sunday with EOW. i swapped CF card (before switching on) but it didn't hang after the first shot. but when i used it yesterday after two days in dry cab, same old problem came back. i wonder if its really a problem with the shutter or the CF card slot/ reader/ firmware/ buffer etc...

eow · 28th July 2006

Originally Posted by Trigger Happy

strange thing happened on my 5D on Tues. i last used it on Sunday with EOW. i swapped CF card (before switching on) but it didn't hang after the first shot. but when i used it yesterday after two days in dry cab, same old problem came back. i wonder if its really a problem with the shutter or the CF card slot/ reader/ firmware/ buffer etc...

i got my replaced once ...after heavy usage the shutter prob came back again

12th June 2006	#1
steel Member Join Date: Mar 2004 Location: Singapore Posts: 64	KM 7D shutter problem Hi, I think I read this somewhere in the forum here, but can't find it. Pardon me for bringing it up again. It happen to me now. When I take the first shot, my camera would shoot a black blank screen, then power down by itself, the LED will stay for awhile and fade away. usually I turn it off and on again, the problem would go away, but now the condition seem to be getting worst, need to turn on and off a few times. This happen whenever I left my 7D in my dry box for more than a week, I will encounter this problem. Anyone got an explanation? Regards

13th June 2006	#6
Trigger Happy Member Join Date: Dec 2005 Location: cockroach-infested parsee lees Posts: 1,331	Re: KM 7D shutter problem its a shutter problem. happened to my 5D after i activated the clean ccd function to dust it. i've noticed that the problem happens if i don't power on the camera for more than 24 hours otherwise its fine. __________________ Many are culled, few are chosen

13th June 2006	#7
nsalman Member Join Date: Feb 2005 Posts: 162	Re: KM 7D shutter problem i'm having the same prob....i tot it was the cf card... how much to service?

13th June 2006	#8
smtan24 Member Join Date: Dec 2005 Location: Tampines Posts: 1,482	Re: KM 7D shutter problem Give Sony a call at : Tel:64758345

6th July 2006	#11
Caussway Member Join Date: Dec 2003 Location: Singapore Posts: 995	Re: KM 7D shutter problem Under warranty and paid ? I sent to Sony Svc centre in Malaysia and got the camera back today. About 2 weeks , seems good now. No charges of course

15th July 2006	#14
nsalman Member Join Date: Feb 2005 Posts: 162	Re: KM 7D shutter problem send mine in last week. they called and quoted me $165 but no parts. They told me it could take another two weeks. sigh...

25th July 2006	#16
nsalman Member Join Date: Feb 2005 Posts: 162	Re: KM 7D shutter problem just collected my 7d last sunday. now shutter working fine.

25th July 2006	#18
TME Senior Member Join Date: Jan 2002 Location: Clementi Posts: 6,188	Re: KM 7D shutter problem Seems like S'pore has no problems with parts... the US has lots of problems with Sony not servicing their 7Ds and offering buy back schemes or exchanging for a DSC-H5 (p&s)...