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Thread: Lousy Taxi service - CITYCAB

  1. #1

    Default Lousy Taxi service - CITYCAB

    Sorry guys... early in the morning, just want to vent some anger....

    Anyone of you have experience bad/lousy service from CITYCAB?

    I think I have ENOUGH from CITYCAB. Crap services man.... don't know the route, don't tell you, give them instruction on the route, still don't follow, act blur after mistake made, they made the mistake, and they still tell you off.... really RUDE man.... and not to mention, most expensive cab service in town.... I think they should just closed shop....

    Since cab driver loves to 'miss' passenger, I will also 'miss/avoid' CITYCAB.....

    I hope someone from CITYCAB service read this man.... wake up your DAM* idea!!!

  2. #2
    Senior Member wrx_sti_22b's Avatar
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    Default Re: Lousy Taxi service - CITYCAB

    I seldom want to flag a CityCab when i see it. i find the eventual fare when at destination always more than Comfort or the rest.
    From Pentax to 4/3, back to Pentax and then back to M4/3 !?!?

  3. #3
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    Default Re: Lousy Taxi service - CITYCAB

    Me n wife kenna from a comfort cab recently. Uncle keep talking on the phone n let him be. Then I sense something wrong when he abt to make a right turn. I got and scolded him. My wife also blur one as she don't know the route well. In the end, the cab driver offer me a discount but I told him that we want the time, not the money.
    Only Sony device mostly, haha!

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    Default Re: Lousy Taxi service - CITYCAB

    Well, typically I flag down Comfort cabs.

    SMRT Cabs... well... O~K L~A~H.
    CityCabs and the smaller cab companies? Not very sure.

    But Comfort gets my vote. Definitely.
    "Wonders of the Human Mind. Unfathomable to the highest degree."

  5. #5

    Default Re: Lousy Taxi service - CITYCAB

    Quote Originally Posted by jsbn
    Well, typically I flag down Comfort cabs.

    SMRT Cabs... well... O~K L~A~H.
    CityCabs and the smaller cab companies? Not very sure.

    But Comfort gets my vote. Definitely.
    Comfort gets my vote too... CITYCAB

  6. #6
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    Default Re: Lousy Taxi service - CITYCAB

    Write in and kaupeh lor. Too many crappy cabbies around. Sometimes we do come across good ones though. Sometimes I feel sad for them, having to be on the road for so many hours with the number of crappy drivers here.

  7. #7

    Default Re: Lousy Taxi service - CITYCAB

    I agree you should just write in. Feedback to the cab companies will improve service. With email, it shouldn't be too much of a hassle.

    I know most cab companies have a service policy. If a certain driver gets 3 complaints, he will be suspended for a period of time. Make sure you complain only when it is really bad.

  8. #8
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    Default Re: Lousy Taxi service - CITYCAB

    i feel making noise here also no point.

    better if u write to the the company itself to complain.
    we cannot do anything right?

  9. #9
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    Default Re: Lousy Taxi service - CITYCAB

    I thought it more depends on the driver rather than the company

    But I still hate those taxi that won't stop for picking up passenger during peak hour, and rather wait for on-call
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  10. #10
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    Default Re: Lousy Taxi service - CITYCAB

    Instead of push the whole lot of 6,000+ drivers into the ditch, write to company and single out the bad individual. I commute via Taxi everyday, I meet with bad drivers or rather drivers with real problems about once a month.

  11. #11

    Cool Re: Lousy Taxi service - CITYCAB

    Quote Originally Posted by zcf
    I thought it more depends on the driver rather than the company

    But I still hate those taxi that won't stop for picking up passenger during peak hour, and rather wait for on-call
    I agree with zcf. Taxi drivers always taking advantage of the demand for taxis during peak hours. They rather cruise around empty and wait for calls. Perhaps the LTA should scrap the on-call charges. With so many cabs around cabbies will have no choice but to pick up pax.

  12. #12
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    Default Re: Lousy Taxi service - CITYCAB

    Quote Originally Posted by Adam CP Ang
    I agree with zcf. Taxi drivers always taking advantage of the demand for taxis during peak hours. They rather cruise around empty and wait for calls. Perhaps the LTA should scrap the on-call charges. With so many cabs around cabbies will have no choice but to pick up pax.
    these are simply foolish drivers ... giving excuse to LTA to issue more licenses and putting more taxi on the road.

  13. #13

    Default Re: Lousy Taxi service - CITYCAB

    i wonder writing in to their company got effect ??

    i have written in few times to different company, but always got this reply.. "thanks for the feedback. a record has been recorded in the driver folders. bla bla bla..."

    but is there any "action" done? i dun know.. not really expecting any "action" but ....
    Stress Man @ work... :bigeyes:

  14. #14
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    Default Re: Lousy Taxi service - CITYCAB

    Quote Originally Posted by k3nn3th03
    but is there any "action" done? i dun know.. not really expecting any "action" but ....
    I have heard drivers telling me about special invitation to the office because of complaints. so there is some "action", as for the corrective measure, there are too many taxis compared to drivers, so I don't think it will be too harsh.

  15. #15

    Default Re: Lousy Taxi service - CITYCAB

    Quote Originally Posted by wrx_sti_22b
    I seldom want to flag a CityCab when i see it. i find the eventual fare when at destination always more than Comfort or the rest.
    agree with u......citycab's meter jump the fastest coz they increase $0.10 for every 225m(if i remenber correctly) compared to other companies which is 230m(if i remember correctly) & $0.10 for 25secs of stopping compared to other companies which is 30secs of stopping.

  16. #16

    Default Re: Lousy Taxi service - CITYCAB

    Quote Originally Posted by polo_pro10
    agree with u......citycab's meter jump the fastest coz they increase $0.10 for every 225m(if i remenber correctly) compared to other companies which is 230m(if i remember correctly) & $0.10 for 25secs of stopping compared to other companies which is 30secs of stopping.
    ok.. that its... will try not to take CITY anymore if i can choose..
    Stress Man @ work... :bigeyes:

  17. #17
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    Default Re: Lousy Taxi service - CITYCAB

    Quote Originally Posted by polo_pro10
    agree with u......citycab's meter jump the fastest coz they increase $0.10 for every 225m(if i remenber correctly) compared to other companies which is 230m(if i remember correctly) & $0.10 for 25secs of stopping compared to other companies which is 30secs of stopping.
    This is the case before they merge, Citycab and comfort are the same now.

    http://www.comfort-transportation.co...s_charges.html

    http://www.citycab.com.sg/travelwus/charges.htm#meter

    cheers

  18. #18
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    Default Re: Lousy Taxi service - CITYCAB

    I take Taxis everyday for my work. The worst case I encounter was when I left my mobile in the taxi. I realise this immediately and tried to call the CAB the phone rang nobody picked up. Call Comfort hotline and inform them of the CAB number and time I alighted. They could not contact the taxi driver. Lost my phone.

    I was invole in 2 minor accidents in taxis one in SMRT and the other by City CAB. So it really depends on the taxi driver not the CAB driver.

  19. #19

    Default Re: Lousy Taxi service - CITYCAB

    Quote Originally Posted by jhansolo
    This is the case before they merge, Citycab and comfort are the same now.

    http://www.comfort-transportation.co...s_charges.html

    http://www.citycab.com.sg/travelwus/charges.htm#meter

    cheers
    The Yellow Top cabs are also in the Comfort Delgro group. Those Yellow Top with the logo by the side (they look newer too), compared to those really private yellow top cabs (usually they are old and stinky).

  20. #20

    Default Re: Lousy Taxi service - CITYCAB

    CityCab = Comfort Cab.

    I think generally Taxi services in Singapore are quite average, although I have seen some really good service oriented driver, but how many are there? Just one bad service is enough to condem the whole industry.

    Have you ever book a cab, then it says.. Taxi will arrive in 7min. then when you reach the wating area in 5 mins, the cab driver is already there and kanna scolded for been late??? He just drive off.. complain to comfort also no followup.

    .. I gave up.. sometime as long as I can go back home safely, I am contended.

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