5th March 2006, 10:58 PM
Re: Waiver Criteria for Credit Cards
Hmmm, I called Citibank's customer service line just recently. The line was crystal clear. (calling from a land line).
Originally Posted by anthony.phua
If it is true that their call center has been moved to JB, and at the same time Citibank is able to maintain their service quality, then there is no harm in doing so. I guess that we should not complain about it. Not to mention that (as far I know), American Express has their world-wide call center stationed in Kuala Lumpur.