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Thread: Charged $1 for receiving an unsolicited CNY greeting SMS

  1. #101
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    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    Quote Originally Posted by alba
    it is foolhardy to think Singtel and M1 has no cut in this 'error billing'.
    Agreed.

  2. #102
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    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    am I right to say that any company can claim that this phone number from the telco has subscribed to a service and will be charge $xx? please process accordingly.

    very nice...
    “How fortunate for leaders that men do not think.” - Adolf Hitler

  3. #103

    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    Quote Originally Posted by yanyewkay
    today's copy of ST ah? i go check it out tonight
    it is in TODAY's paper today.. page 50. the advertisement page.

  4. #104
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    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    No have the time to read all the threads, .... but wondering this Mtouche is register by who? Maybe it is some sort of so call 'fund raising' too ? Just like we always see TP so hard working lo?

    OT abits : Anyone lasttime sms and vote for thier idols? At the end, who win? The one who started this sms games lor ... No wander now so many SMS voting games on tv recently ... 第一次很好吃,真是越吃越有滋味。

    Ai ya, dun know lar, i am just a cat, i catch and eat my rat, but those have 2 or 3 handphone one, haha ...

  5. #105
    Senior Member Canew's Avatar
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    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    Here is the announcement from mTouche. (from www.todayonline.com)


  6. #106
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    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    they called me today too to apologise and said they'll reverse the billing. pretty swift action

  7. #107
    vince123123
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    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    Its a big PR fallout and both ST and Today already have news on it - now just waiting whether there's any further official statements, especially from the telcos

  8. #108
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    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    At least give them some lesson.

  9. #109
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    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    And I learned about this unscrupulous error billing here from 'Clupsnap' first

  10. #110
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    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    what if not only the CNY period is affected?
    anyone checked for xmas?
    “How fortunate for leaders that men do not think.” - Adolf Hitler

  11. #111
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    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    think IDA played a significant role behind the fast response besides the media blowup

  12. #112
    vince123123
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    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    Well, if that is so, they should release a prese statement.

    Quote Originally Posted by mpenza
    think IDA played a significant role behind the fast response besides the media blowup

  13. #113

    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS


  14. #114

    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    The letters were also published on page 25 of 17 Feb's Today.

    I received a phone call around 3pm from M1 today. She mentioned that the 3 telcos will jointly issue a statement around next Monday or so to address the questions raised.

  15. #115
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    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    Just got my M1 bill, no charges from mTouche.

  16. #116
    Senior Member Cheesecake's Avatar
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    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    Quote Originally Posted by Canew
    Here is the announcement from mTouche. (from www.todayonline.com)

    so, a case of 'i punch u first then i say sorry'?


    sorry no cure?


    i'm really pissed with their audacity to charge us for receiving unsolicited sms! even though it's 'only' S$1/. but imagine how much they could've rip all the other subscribers if this wasn't highlighted by a fellow member??

    You'll Never Walk Alone! - i have the best job in the world!

  17. #117

    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    Quote Originally Posted by espn
    Just got my M1 bill, no charges from mTouche.
    i have leh...

    so am i suppose to also call M1 to make "noise" ??
    Stress Man @ work... :bigeyes:

  18. #118
    Senior Member Canew's Avatar
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    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    Quote Originally Posted by Cheesecake
    so, a case of 'i punch u first then i say sorry'?


    sorry no cure?


    i'm really pissed with their audacity to charge us for receiving unsolicited sms! even though it's 'only' S$1/. but imagine how much they could've rip all the other subscribers if this wasn't highlighted by a fellow member??

    Second that!!! I've friends who were unaware of this whole saga until I told them over coffee break yesterday. They searched thier respective mobile phones. Two of them received the Chinese CNY greeting from 77330. I told them to revert back to their telco. (incidentally both were with Singtel)

  19. #119
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    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    today's ST got published a combined letter from the 3 telcos... basically, the tone is the same as the M1 customer officer who called me 3 days ago...

    its not my (ie telco) problem, so dun bother me (ie telco) and go bug mTouche...
    If Life worked on auto mode then manual mode for photography would have never existed.” ― Deeksha Mittal

  20. #120
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    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    Quote Originally Posted by k3nn3th03
    i have leh...

    so am i suppose to also call M1 to make "noise" ??
    Yes u should, and if the operator tell u dont bother her (usual M1 reply, I kanna that), ask to speak to her manager.

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