Page 5 of 8 FirstFirst ... 34567 ... LastLast
Results 81 to 100 of 156

Thread: Charged $1 for receiving an unsolicited CNY greeting SMS

  1. #81
    Senior Member
    Join Date
    Jul 2004
    Location
    The 13th floor
    Posts
    546

    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    Quote Originally Posted by vince123123
    Mtouche has placed an advertisement/notice to state that the S$1 was a billing error and all charges will be reversed
    on today's ST papers? Which page?

  2. #82
    vince123123
    Guests

    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    The notice was seen in Today Newspaper - not sure if ST also has it.

  3. #83
    Member
    Join Date
    Jan 2002
    Location
    Ang Sua
    Posts
    70

    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    Quote Originally Posted by vince123123
    Mtouche has placed an advertisement/notice to state that the S$1 was a billing error and all charges will be reversed
    If there wasn't much publicity generated about this 'error', would Mtouche have made off with $XXXXXX by mistake???


  4. #84
    Deregistered
    Join Date
    Dec 2002
    Location
    Planet Nikon
    Posts
    21,905

    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    Quote Originally Posted by Chlee
    My colleague who don't know about this received a SMS from Singtel yesterday explaining this and Singtel will be refunding the $1 in the next bill. Also advise users no need to call the Singtel hotline.

    Now is M1 doing the same for it's users?
    M1? No news... collect $ very on the ball, when it comes to returning $ all take forever.

  5. #85
    vince123123
    Guests

    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    That could be their business model for all you know

    Quote Originally Posted by alba
    If there wasn't much publicity generated about this 'error', would Mtouche have made off with $XXXXXX by mistake???


  6. #86
    vince123123
    Guests

    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    Just dont pay lor, then no need to wait for returning of $$ :P Anyway M1 got charge interest for outstanding bills?

    Quote Originally Posted by espn
    M1? No news... collect $ very on the ball, when it comes to returning $ all take forever.

  7. #87
    Member
    Join Date
    Jan 2002
    Location
    Ang Sua
    Posts
    70

    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    Quote Originally Posted by vince123123
    That could be their business model for all you know

    I know, it's call 'unscrupulous' business....

    BTW, how could the telco bill for a service which is not authorised by the subscriber? At least credit card companies bill for what the members authorised.

    It's hard to imagine that Singtel and M1 is not in cahoots with Mtouche on this.

    Isnt this call ' Partners in Crime'

  8. #88
    vince123123
    Guests

    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    Thats the problem with telcos - they adopt a hands off approach - in which case for me, if I ever receive such a erroneous billing, I'll also wash my hands and not pay them that portion disputed The only reason why they can continue like this is because our consumer protection lobby is not strong.

    Quote Originally Posted by alba
    I know, it's call 'unscrupulous' business....

    BTW, how could the telco bill for a service which is not authorised by the subscriber? At least credit card companies bill for what the members authorised.

    It's hard to imagine that Singtel and M1 is not in cahoots with Mtouche on this.

    Isnt this call ' Partners in Crime'

  9. #89

    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS


  10. #90
    Deregistered
    Join Date
    Dec 2002
    Location
    Planet Nikon
    Posts
    21,905

    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    Quote Originally Posted by vince123123
    Just dont pay lor, then no need to wait for returning of $$ :P Anyway M1 got charge interest for outstanding bills?
    I cannot leh, my M1 via GIRO

  11. #91
    Deregistered
    Join Date
    Dec 2002
    Location
    Planet Nikon
    Posts
    21,905

    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    Quote Originally Posted by cole
    Wah.. CS chut mia liao. Now more people will register accounts

  12. #92
    Senior Member
    Join Date
    Nov 2003
    Location
    I'm a Llama!
    Posts
    4,751

    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    Quote Originally Posted by espn
    Wah.. CS chut mia liao. Now more people will register accounts
    $1 per registration

  13. #93
    Deregistered
    Join Date
    Dec 2002
    Location
    Planet Nikon
    Posts
    21,905

    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    Quote Originally Posted by Terence
    $1 per registration
    Wah... price hike ah???

  14. #94
    Senior Member
    Join Date
    Sep 2004
    Location
    Cons digger.
    Posts
    3,924

    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    Quote Originally Posted by espn
    Wah... price hike ah???
    nope.. billing error
    “How fortunate for leaders that men do not think.” - Adolf Hitler

  15. #95
    vince123123
    Guests

    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    Thats the reason why I specifically dont pay my hp bills through GIRO, and all my credit cards are not linked to any bank accounts.

    Quote Originally Posted by espn
    I cannot leh, my M1 via GIRO

  16. #96
    Senior Member
    Join Date
    Oct 2005
    Location
    Hougang
    Posts
    820

    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    Quote Originally Posted by Canew
    vince123123, may I know where did you see this notice?
    See Strats Time, H16 lower left hand corner IIRC.
    除了爱, 我一无所有

  17. #97

    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    Quote Originally Posted by vince123123
    Mtouche has placed an advertisement/notice to state that the S$1 was a billing error and all charges will be reversed
    They think we were born yesterday?!? If no one had made noise, they'll happily keep the money!
    The Art of Flying - Aviation Art Prints for sale
    http://TheArtofFlying.wordpress.com/

  18. #98
    Senior Member
    Join Date
    Jul 2004
    Location
    The 13th floor
    Posts
    546

    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    Quote Originally Posted by Ola
    See Strats Time, H16 lower left hand corner IIRC.
    Just read.
    'Well Done', the fonts were so small on such a large area.

  19. #99
    Senior Member
    Join Date
    Sep 2004
    Location
    Cons digger.
    Posts
    3,924

    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    today's copy of ST ah? i go check it out tonight
    “How fortunate for leaders that men do not think.” - Adolf Hitler

  20. #100
    Member
    Join Date
    Jan 2002
    Location
    Ang Sua
    Posts
    70

    Default Re: Charged $1 for receiving an unsolicited CNY greeting SMS

    Quote Originally Posted by vince123123
    Mtouche has placed an advertisement/notice to state that the S$1 was a billing error and all charges will be reversed
    If Mtouche has made an error, it could have been stopped at telco.

    Why is it that Singtel and M1 were not able to contain the 'error' at their end before billing and together (what a conincidence!!) made the same error by billing their subscribers hah?

    If we have to pay 20cents for every charity call in, it is foolhardy to think Singtel and M1 has no cut in this 'error billing'.

Page 5 of 8 FirstFirst ... 34567 ... LastLast

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •