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Thread: Sigma lense, QC issue.

  1. #1

    Default Sigma lense, QC issue.

    2days ago. i bought a sigma lense from best denki. (10-20mm)
    but to my dismay. i found 3 small sratch at the front element of the lense itself.
    it's about a size of a very small dust/spec.

    should i return it back to Best Denki and ask for a replacement? need your advice here.

  2. #2
    Senior Member yyD70S's Avatar
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    Default Re: Sigma lense, QC issue.

    Please. Please return it and ask for a replacement. I think if you still have the receipt, the box, etc, they give a 1-to-1 exchange.

    Am surprised though that Denki sells lenses and Sigma for that matter.

  3. #3
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    Default Re: Sigma lense, QC issue.

    best denki sells such specialized equipment??

  4. #4
    Senior Member harrynkl's Avatar
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    Default Re: Sigma lense, QC issue.

    wow best got? how much you paid for it, got installments?

  5. #5

    Default Re: Sigma lense, QC issue.

    ya they do sell such stuff at BEST denki,
    but the staff there not really qualified to sell...
    ask to see a 17-55mm 2.8
    the guy refused and showed me the 18-55mm 3.5-5.6
    tell me is better and FASTER.....

  6. #6
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    Default Re: Sigma lense, QC issue.

    and FASTER.....

    <--- to the above. that has got to be rubbish. i remember at some computer exhibition, one of the guys said ISO = image stabiliser on. so buyer beware. anyway, it's best to bring back the flawed product to change within 7 days.

  7. #7
    Senior Member harrynkl's Avatar
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    Default Re: Sigma lense, QC issue.

    moral of the story: Best Denki but not best service, so i skip this buy

  8. #8

    Default Re: Sigma lense, QC issue.

    LOL. once hurt, twice shy....

  9. #9

    Default Re: Sigma lense, QC issue.

    thanks folks...

    i've called them earlier but the supervisor/person in charge of the camera dept is not around. and was told to call back tomorrow. optimistically they will replace the unit.


    best denki sells such specialized equipment??
    actually they even sell 17-55mm f/2.8 lense, d2x and S3pro bodies..

  10. #10
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    Default Re: Sigma lense, QC issue.

    Quote Originally Posted by spongebong
    thanks folks...

    i've called them earlier but the supervisor/person in charge of the camera dept is not around. and was told to call back tomorrow. optimistically they will replace the unit.



    actually they even sell 17-55mm f/2.8 lense, d2x and S3pro bodies..
    yeah...but they sell those body to those people who buy the camera coz ppl tell them that its good.

  11. #11

    Default Re: Sigma lense, QC issue.

    Quote Originally Posted by tjtan77
    ya they do sell such stuff at BEST denki,
    but the staff there not really qualified to sell...
    ask to see a 17-55mm 2.8
    the guy refused and showed me the 18-55mm 3.5-5.6
    tell me is better and FASTER.....
    Lol....

  12. #12
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    Default Re: Sigma lense, QC issue.

    ppl only get jacked there.

    consider:
    im a 75y/o millionaire.
    i suddenly develop a fetish for photography.
    im totally clueless but have a platinum card in my wallet.
    i go to best denki.
    [hey kid, bring me ur best gear]
    (here u go sir. d2x@$8888, here's a list of must-have accessories: 17-35@$3421, 28-70@$3888, 70-200@$3999, 8xsb800@$888 each...all promotional prices!)
    the perfect photo - priceless. there're some things money cant buy. for camera gear, there's mastercard

  13. #13
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    Default Re: Sigma lense, QC issue.

    Quote Originally Posted by roti_prata
    ppl only get jacked there.

    consider:
    im a 75y/o millionaire.
    i suddenly develop a fetish for photography.
    im totally clueless but have a platinum card in my wallet.
    i go to best denki.
    [hey kid, bring me ur best gear]
    (here u go sir. d2x@$8888, here's a list of must-have accessories: 17-35@$3421, 28-70@$3888, 70-200@$3999, 8xsb800@$888 each...all promotional prices!)
    the perfect photo - priceless. there're some things money cant buy. for camera gear, there's mastercard

  14. #14

    Default Re: Sigma lense, QC issue.

    Lol i ask him to pay me for photography lessons...heh..
    if my camera is there at the right moment, click, all I have to do is accept it.
    -edouard boubat

  15. #15

    Default Re: Sigma lense, QC issue.

    here's an update..

    according to sigma singapore. they cannot provide a 1 to 1 exhange. and they still need to order for the front element part to replace the current one. and it might take sometime.

    sigma your the best! wow!

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