Exactly! You can't please everyone. What I am hearing here is a couple of ppl disgruntled about the service from Lord's and another group of the opinion that the comments are over board and unfair to Lord's as they have received excellent service there before. I feel that there is a communication problem here. If there are any HR ppl around, can they comment on this. Ok the body language of the sale person isn't sterling or receptive, engaging. Maybe his dog just died yesterday (just joking, don't flame me hor) or something happened to him the day before. Have we sit back and consider that.Originally Posted by madmacs
I have previously been affected alot by all these poor service and bad drivers cutting into my lane and making me brake to avoid an accident. Nowadays, I just say: God bless him. Boy, this guy must be really in a hurry. Maybe he is really late for something.
If faced with a problem, we should face the problem. Call up and speak to the boss and let him know of your unhappiness. I don't getting the whole of CS to boycott the shop is going to help anybody. Ppl who like the shop service will still go there. The only person that feels frustrated and unhappy is still YOURSELF.