Toyo Living dry cabi died: how long for service?

sriram · 26th December 2005

*sigh* my toyo living dry cabi died a few days back. Humidity shooting up from 50... today it is 85%. Took out everything and put it in my other dry cabi. Played with settings but no luck. Luckily it is still under 5-yrs warranty. Any idea how long they take to service it? Bought from Cathay.

sriram · 31st December 2005

Got it repaired, just picked it up today. Tested it at home and works now. Cathay took 3 days to do it.

fuwen · 31st December 2005

My previous experience with my faulty drying units was just remove the unit from the cabinet and do a one to one exchange from the agent.

sriram · 1st January 2006

Cathay is the agent here, they either do repairs in house or get someone to do it. Anyway it works very well now. Hope it doesn't die again immediately after the warranty expires!

26th December 2005	#1
sriram Member Join Date: Mar 2002 Posts: 1,274	Toyo Living dry cabi died: how long for service? sigh my toyo living dry cabi died a few days back. Humidity shooting up from 50... today it is 85%. Took out everything and put it in my other dry cabi. Played with settings but no luck. Luckily it is still under 5-yrs warranty. Any idea how long they take to service it? Bought from Cathay.

31st December 2005	#2
sriram Member Join Date: Mar 2002 Posts: 1,274	Re: Toyo Living dry cabi died: how long for service? Got it repaired, just picked it up today. Tested it at home and works now. Cathay took 3 days to do it.

31st December 2005	#3
fuwen Member Join Date: Aug 2004 Location: Singapore, Woodlands Posts: 1,974	Re: Toyo Living dry cabi died: how long for service? My previous experience with my faulty drying units was just remove the unit from the cabinet and do a one to one exchange from the agent.

1st January 2006	#4
sriram Member Join Date: Mar 2002 Posts: 1,274	Re: Toyo Living dry cabi died: how long for service? Cathay is the agent here, they either do repairs in house or get someone to do it. Anyway it works very well now. Hope it doesn't die again immediately after the warranty expires!