to make a claim against incorrect fare deductions or when forgeting to tap when alighting, commuters may file a claim within three days from the incident date. i feel that 3 days is too short. why it is so labourious to make a claim. the availability of fare checking machines is called into question too. can one print a hard copy at the machine to bring it home to verify later? while the onus of checking fare deductions is placed on commuters, the ease at which a commuter wanting to do so can be further improved. your views.