I bought an expensive, heavy and important piece of equipment form overseas. Decided to opt for the UPS Express service to get it to be by yesterday (saturday). I received the tracking number from them. Verified with the supplier that my address has been keyed in correctly. I called UPS Singapore and they confirmed yesterday that my package has arrived, was customs cleared and I would receive it by 5pm yesterday.
I spent the whole day at home, lazying around the living room. No body came... I waited until 5pm... called UPS... "I'm sorry, our offices are closed"
I entered the tracking number into their website... this is what it states: 15 Oct 2005
13:35 - THE RECEIVER WAS UNAVAILABLE TO SIGN ON THE 1ST DELIVERY ATTEMPT. A 2ND DELIVERY ATTEMPT WILL BE MADE;PACKAGE WILL BE DELIVERED NEXT BUSINESS DAY
What the heck ! ! ! at 13:35 I was in the living room eating home cooked food with the door open ! ! ! NOT a person came... Even my dog that barks at every person kept quiet the whole day....
I have no idea what happened and I needed that piece of equipment for today (sunday).
I have no way to contact them as they are closed and I am super mad