Some Retina MacBook Pro owners are complaining that the anti-reflective coating on the screens of their laptop is wearing off, leaving the screen appearing stained.
The blog MacRumors compiled a lengthy report detailing the complaints on Thursday. The issue is said to be affecting MacBook Pro models sold between June 2012 and present. We’ve reached out to Apple for comment and more information about the issue, and will update this story accordingly when we hear back.
There are a few reasons the coating on certain MacBook Pro models seems to be wearing off, according to complains in the Apple Support Communities and MacRumor’s report. The problem seems to occur after users have cleaned the screen with third-party solutions or water, or after the keys have pressed against the screen when the laptop was closed.
Aggravated Apple customers have created a website called “Staingate” to promote awareness about the issue. The website claims it has compiled a database of 580 users affected by the issue, and the problem can occur up to seven months following a purchase. Staingate.org also posted a gallery featuring tons of photos that show what happened to the MacBook screens of users impacted by the reported issue.
...read more at the link above.
They rather not publicly talk about this but treat it on a case-by-case basis which I think is somewhat unethical as some might think it was their fault this happen to their unit and just over look it.