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Thread: General Question on bring item for Service

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    Member captainlolz7's Avatar
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    Default General Question on bring item for Service

    So my camera is giving me lens issue(EPL3), and I suspect the lens motor is broken, I plan on heading to olympus service centre tomorrow to get it repaired under warranty, what stuff do I need to bring alone besides the lens, warranty, receipt and camera? Do I need the box or anything else?

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    Moderator Octarine's Avatar
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    Default Re: General Question on bring item for Service

    Quote Originally Posted by captainlolz7 View Post
    So my camera is giving me lens issue(EPL3), and I suspect the lens motor is broken, I plan on heading to olympus service centre tomorrow to get it repaired under warranty, what stuff do I need to bring alone besides the lens, warranty, receipt and camera? Do I need the box or anything else?
    Have you tried calling Sony Service Center? They will tell you what paperwork is required.
    I would bring camera and lens for a proper check-up. Maybe it turns out to be something different.
    I have not heard of any Service Center asking for the box, though.
    EOS

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    Member captainlolz7's Avatar
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    Default Re: General Question on bring item for Service

    Quote Originally Posted by Octarine View Post
    Have you tried calling Sony Service Center? They will tell you what paperwork is required.
    I would bring camera and lens for a proper check-up. Maybe it turns out to be something different.
    I have not heard of any Service Center asking for the box, though.
    Ok, tried what you said, the Olympus Service Centre told me I can just bring the body and lens with the warranty and receipt tomorrow and send it for repair, thanks for the help!

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    Moderator catchlights's Avatar
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    Default Re: General Question on bring item for Service

    Quote Originally Posted by captainlolz7 View Post
    Ok, tried what you said, the Olympus Service Centre told me I can just bring the body and lens with the warranty and receipt tomorrow and send it for repair, thanks for the help!
    #1, you do read the reply.

    #2, you do take action.

    #3, and you show appreciation.

    Well done.
    Shoot to Live, Live to Shoot
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    Member captainlolz7's Avatar
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    Default Re: General Question on bring item for Service

    Quote Originally Posted by catchlights View Post
    #1, you do read the reply.

    #2, you do take action.

    #3, and you show appreciation.

    Well done.
    Why thank you!

    Also just a update, the Olympus service staff there were really friendly and were able to repair and fix the issue within an hour.

  6. #6
    Moderator catchlights's Avatar
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    Default Re: General Question on bring item for Service

    Quote Originally Posted by captainlolz7 View Post
    Why thank you!

    Also just a update, the Olympus service staff there were really friendly and were able to repair and fix the issue within an hour.

    many members shooting questions like firing "fire-and-forget" missiles.

    makes others like talking to the wall, hence I had the above comment.
    Shoot to Live, Live to Shoot
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    Moderator Octarine's Avatar
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    Default Re: General Question on bring item for Service

    Quote Originally Posted by captainlolz7 View Post
    Why thank you!
    Also just a update, the Olympus service staff there were really friendly and were able to repair and fix the issue within an hour.
    Glad to hear that
    EOS

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