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Old 9th September 2005   #1
satch
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Default 5D - $99 for 2 years extended warranty & 1 GB Ultra 2 CF???

Any brudders out there who got the above lobang for 5D during Comex? Pay additional $99 for 2 years extended warranty & a 1GB Ultra 2 CF card?

Asking cos I wasn't informed by the salesman when I bought my 5D at Comex... Trying my luck now to see if I can get Harvey Norman to sell this deal.
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Old 9th September 2005   #2
zcf
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Default Re: 5D - $99 for 2 years extended warranty & 1 GB Ultra 2 CF???

I thought it was $99 for extra 1 Gbyte Sandisk Ultra II + 70-300mm KM lens?
The $1599 already included one extra warranty year.

Although the final one or two days of COMEX, buyer don't even need the $99 dollar and get the deal.

No, I didn't buy from COMEX
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Old 11th September 2005   #3
raincool2005
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Default Re: 5D - $99 for 2 years extended warranty & 1 GB Ultra 2 CF???

think u may ask HV to give u the same offer... i guess they are fexibile in customer relations matters.. they will love to retain your loyalty to their products and services.
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Old 11th September 2005   #4
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Default Re: 5D - $99 for 2 years extended warranty & 1 GB Ultra 2 CF???

Try talking to the store manager and not the salesperson.

Good luck!
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Old 11th September 2005   #5
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Default Re: 5D - $99 for 2 years extended warranty & 1 GB Ultra 2 CF???

Thanks guys for your help. I went down to the Harvey Norman Jurong Point outlet and got myself an upgrade to Sandisk Ultra 2 1GB CF and another 3 years extended warranty for $99! I think it's quite worthwhile considering that I have a piece of mind for the next 5 years
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Old 12th September 2005   #6
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Default Re: 5D - $99 for 2 years extended warranty & 1 GB Ultra 2 CF???

Originally Posted by satch
Thanks guys for your help. I went down to the Harvey Norman Jurong Point outlet and got myself an upgrade to Sandisk Ultra 2 1GB CF and another 3 years extended warranty for $99! I think it's quite worthwhile considering that I have a piece of mind for the next 5 years
Wah, thats a fantastic deal, 5 yrs warranty! Is it only possible at Jurong Point or any other HN outlets? I only had 4 yrs from Comex , thinking of going back to HN to ask for this additional yr of warranty.
Thanks for sharing.
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Old 12th September 2005   #7
Lawyon
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Default Re: 5D - $99 for 2 years extended warranty & 1 GB Ultra 2 CF???

Originally Posted by satch
Thanks guys for your help. I went down to the Harvey Norman Jurong Point outlet and got myself an upgrade to Sandisk Ultra 2 1GB CF and another 3 years extended warranty for $99! I think it's quite worthwhile considering that I have a piece of mind for the next 5 years
for you. Another very happy D5 user
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Old 12th September 2005   #8
Michael68
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Default Re: 5D - $99 for 2 years extended warranty & 1 GB Ultra 2 CF???

Just to share my colleagues recent experience with HN on extended warranty. If you read the terms carefully, you will notice that there is this term called "Wear & Tear" is not covered. How then do you define that? Well, she brought her point and shoot Oly (with sliding cover to power up) to Tibet, only to discover on the 1st day that the lens would not extend on power on. Well, the rest of the trip was wasted with no precious memories at all.
On return, the camera was sent for servicing. Diagnosis was camera cover was loose. The camera was barely one year old. HN classified this as "wear & tear" and did not honour the warranty. She banged table for several days before they reluctantly agreed to cover the repairs.
Just a word of caution: For electronics equipment, it is likely that if it works for the 1st few months, it is likely to work for the next year or so. Any claims on warranty after one or two years of use, it is likely the seller will classify it under wear and tear. It is very hard to dispute this, unless it is internal circuitry that gives way.....
But on the bright side, $99 for freebies other than warranty is good enough!

Michael
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Old 12th September 2005   #9
satch
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Default Re: 5D - $99 for 2 years extended warranty & 1 GB Ultra 2 CF???

Originally Posted by Michael68
Just to share my colleagues recent experience with HN on extended warranty. If you read the terms carefully, you will notice that there is this term called "Wear & Tear" is not covered. How then do you define that? Well, she brought her point and shoot Oly (with sliding cover to power up) to Tibet, only to discover on the 1st day that the lens would not extend on power on. Well, the rest of the trip was wasted with no precious memories at all.
On return, the camera was sent for servicing. Diagnosis was camera cover was loose. The camera was barely one year old. HN classified this as "wear & tear" and did not honour the warranty. She banged table for several days before they reluctantly agreed to cover the repairs.
Just a word of caution: For electronics equipment, it is likely that if it works for the 1st few months, it is likely to work for the next year or so. Any claims on warranty after one or two years of use, it is likely the seller will classify it under wear and tear. It is very hard to dispute this, unless it is internal circuitry that gives way.....
But on the bright side, $99 for freebies other than warranty is good enough!

Michael
Agreed completely with you that electronics will likely to work for the next year or so if it's functioning fine for 1st few months, but I think that the biggest risk for DSLR would be the CCD which (a) you wouldn't know when it might fail on you; and (b) repair costs are exhorbitant. After spending a 4-digit amount on the DSLR, I guess it makes sense to just spend another $60 or so on extended 2 yr warranty for a piece of mind... Better still, what I understand is that if the model that you send in for repair is obsolete say 3 or 4 yrs down the road, they will replace you with a brand new set from their shop of the same dollar-amount at which you purchased the camera (ie. no depreciation factored in!).

I guess it makes a difference for ppl who intend to keep the cam for more than a few years.. those who are constantly upgrading (< 1 yr) to newer models may not find it worth the while to spend on extended warranty.

Just my 2 cents worth
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Old 12th September 2005   #10
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Default Re: 5D - $99 for 2 years extended warranty & 1 GB Ultra 2 CF???

Originally Posted by NSP
Wah, thats a fantastic deal, 5 yrs warranty! Is it only possible at Jurong Point or any other HN outlets? I only had 4 yrs from Comex , thinking of going back to HN to ask for this additional yr of warranty.
Thanks for sharing.
NSP - sent you a pm. pls check.
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Old 12th September 2005   #11
satch
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Default Re: 5D - $99 for 2 years extended warranty & 1 GB Ultra 2 CF???

Extra $99 is for upgrade to Ultra 2 CF card and extended warranty. Assuming the CF upgrade is worth $40, the extended warranty is only $60! Definitely worth the $$$
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Old 12th September 2005   #12
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Default Re: 5D - $99 for 2 years extended warranty & 1 GB Ultra 2 CF???

So for those who had already made the purchase, dunno if we pay the $99, will HN gave us the added value of CF card and extended warrantly?
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Old 12th September 2005   #13
satch
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Default Re: 5D - $99 for 2 years extended warranty & 1 GB Ultra 2 CF???

Originally Posted by coolman
So for those who had already made the purchase, dunno if we pay the $99, will HN gave us the added value of CF card and extended warrantly?
Shld be able to - I went back to them about 1 week after buying the cam.. just need to be FAST in case HN change their mind!
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Old 13th September 2005   #14
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Default Re: 5D - $99 for 2 years extended warranty & 1 GB Ultra 2 CF???

Tried calling them, after some discussion, they only offered $99 for another 2 years wty.
Wondering how you managed to persuade them for a 3 yrs extension.
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Old 13th September 2005   #15
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Default Re: 5D - $99 for 2 years extended warranty & 1 GB Ultra 2 CF???

How come HN got so many different package for the extended warranty thingy??? I was charged $210 for the 3 yrs extended warranty during Comex... The salesperson told me it's a std fee which is impossible to go lower... Now I felt so cheated.
Sheesh. Shld've invest the $210 on a nicer camera bag instead...
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Old 13th September 2005   #16
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Default Re: 5D - $99 for 2 years extended warranty & 1 GB Ultra 2 CF???

Originally Posted by NSP
Wah, thats a fantastic deal, 5 yrs warranty! Is it only possible at Jurong Point or any other HN outlets? I only had 4 yrs from Comex , thinking of going back to HN to ask for this additional yr of warranty.
Thanks for sharing.
Wah! what a 5 years??? Vaule for $$$ Buy Buy Buy!!!
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Old 13th September 2005   #17
satch
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Default Re: 5D - $99 for 2 years extended warranty & 1 GB Ultra 2 CF???

Originally Posted by taicw
Tried calling them, after some discussion, they only offered $99 for another 2 years wty.
Wondering how you managed to persuade them for a 3 yrs extension.

Who did you speak to?
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Old 13th September 2005   #18
satch
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Default Re: 5D - $99 for 2 years extended warranty & 1 GB Ultra 2 CF???

Originally Posted by limkopi
How come HN got so many different package for the extended warranty thingy??? I was charged $210 for the 3 yrs extended warranty during Comex... The salesperson told me it's a std fee which is impossible to go lower... Now I felt so cheated.
Sheesh. Shld've invest the $210 on a nicer camera bag instead...

Seriously, I think this is really unfair if they charge $210 for the extended warranty withouth informing you that there are some other promotions available. U should up HN & make some noise.

Anyway, mine isn't the best deal... I heard that those with HN card paid abt $1,750 and got everything that I got PLUS additional 1 GB Sandisk card!!!
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Old 13th September 2005   #19
Lawyon
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Default Re: 5D - $99 for 2 years extended warranty & 1 GB Ultra 2 CF???

Originally Posted by limkopi
How come HN got so many different package for the extended warranty thingy??? I was charged $210 for the 3 yrs extended warranty during Comex... The salesperson told me it's a std fee which is impossible to go lower... Now I felt so cheated.
Sheesh. Shld've invest the $210 on a nicer camera bag instead...

You bought on your camera on which day during Comex?
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Old 13th September 2005   #20
limkopi
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Default Re: 5D - $99 for 2 years extended warranty & 1 GB Ultra 2 CF???

Got mine on the last day.
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