Page 1 of 2 12 LastLast
Results 1 to 20 of 34

Thread: ALERT: possible SCV billing error

  1. #1
    Senior Member
    Join Date
    Feb 2002
    Location
    L2TPYSG
    Posts
    4,057

    Exclamation ALERT: possible SCV billing error

    Hi guys
    I just got a billing error for converting to a digital set top box, where they added my box rental twice, because I have the ultimate pack.
    called them and verified error.
    heh didn't even try to smoke me.

    Just check to make sure u guys not geting charged extra.

    have a nice day
    "I'm... dreaming... of a wide... angle~
    Just like the ones I used to know~"

  2. #2
    Senior Member
    Join Date
    Feb 2003
    Location
    Outside the Dry Box.
    Posts
    16,268

    Default Re: ALERT: possible SCV billing error

    same here, i went to add dunno wat, they gave me a call to say they noticed the problem... but din notice they put the money back where, still billed about 2xx den even i pay liao, always 5xx outstanding...

    btw now damn funny, the digital box damn freaking bad, always like watching pirated vcd, cos keep skipping yet, they now increase price of the analog box to 10 bucks, the digital box 12 bucks... so i also dunno liao, i also got most of the digital channels... sianz... ultimate cable tv + ultimate cable modem + almost all digital channel = ultimately own3d
    Logging Off. "You have 2,631 messages stored, of a total 400 allowed." don't PM me.

  3. #3

    Default Re: ALERT: possible SCV billing error

    Quote Originally Posted by Del_CtrlnoAlt
    same here, i went to add dunno wat, they gave me a call to say they noticed the problem... but din notice they put the money back where, still billed about 2xx den even i pay liao, always 5xx outstanding...

    btw now damn funny, the digital box damn freaking bad, always like watching pirated vcd, cos keep skipping yet, they now increase price of the analog box to 10 bucks, the digital box 12 bucks... so i also dunno liao, i also got most of the digital channels... sianz... ultimate cable tv + ultimate cable modem + almost all digital channel = ultimately own3d
    receive many invite to change to digital set top box never even bother when they are charging for rental the set top box. Now the analog type work very well wat.

  4. #4
    Senior Member
    Join Date
    Feb 2003
    Location
    Outside the Dry Box.
    Posts
    16,268

    Default Re: ALERT: possible SCV billing error

    Quote Originally Posted by amospi
    receive many invite to change to digital set top box never even bother when they are charging for rental the set top box. Now the analog type work very well wat.
    i those kamikaze tester mah...

    anyway that time i get digital box is when it was just launched with a bloody compulsory installation fee thing... then i have ultimate plan with 2 analog set top bundle, with 1 additional analog, they die die dun let me change all to digital tat time, say ultimate die die must have 1 analog, now ask me to change my analog to digital, where got time...
    Logging Off. "You have 2,631 messages stored, of a total 400 allowed." don't PM me.

  5. #5

    Default Re: ALERT: possible SCV billing error

    Quote Originally Posted by Del_CtrlnoAlt
    i those kamikaze tester mah...

    anyway that time i get digital box is when it was just launched with a bloody compulsory installation fee thing... then i have ultimate plan with 2 analog set top bundle, with 1 additional analog, they die die dun let me change all to digital tat time, say ultimate die die must have 1 analog, now ask me to change my analog to digital, where got time...
    Write in to screw them la.. The last time i did that i got myself $8 per month for a year, and update of the lastest promotion by personal call. Ha ha ha ha..
    But seriously recently the promo suck .. very disappointed. Not like internet can switch to singnet. SCV Switch To Media Corp?? s*ck..

  6. #6
    Senior Member
    Join Date
    Feb 2003
    Location
    Outside the Dry Box.
    Posts
    16,268

    Default Re: ALERT: possible SCV billing error

    Quote Originally Posted by amospi
    Write in to screw them la.. The last time i did that i got myself $8 per month for a year, and update of the lastest promotion by personal call. Ha ha ha ha..
    But seriously recently the promo suck .. very disappointed. Not like internet can switch to singnet. SCV Switch To Media Corp?? s*ck..
    there is another promo from a very long standing competitor wat...

    you can always switch OFF....
    Logging Off. "You have 2,631 messages stored, of a total 400 allowed." don't PM me.

  7. #7

    Default Re: ALERT: possible SCV billing error

    Quote Originally Posted by Del_CtrlnoAlt
    there is another promo from a very long standing competitor wat...

    you can always switch OFF....
    Better check my bills first.. Paid Giro! Kena cut many time also .

  8. #8
    Senior Member
    Join Date
    Dec 2003
    Location
    Tampines
    Posts
    3,287

    Default Re: ALERT: possible SCV billing error

    Quote Originally Posted by Del_CtrlnoAlt
    i those kamikaze tester mah...

    anyway that time i get digital box is when it was just launched with a bloody compulsory installation fee thing... then i have ultimate plan with 2 analog set top bundle, with 1 additional analog, they die die dun let me change all to digital tat time, say ultimate die die must have 1 analog, now ask me to change my analog to digital, where got time...
    I also got 2 analog box now and was asked to switched to digital. Can't be bothered unless they give me digital cam hehe.

  9. #9
    Senior Member
    Join Date
    Mar 2004
    Location
    lulu island
    Posts
    6,131

    Default Re: ALERT: possible SCV billing error

    call them to come down to your house to change free of charge?

  10. #10
    Senior Member
    Join Date
    Feb 2003
    Location
    Outside the Dry Box.
    Posts
    16,268

    Default Re: ALERT: possible SCV billing error

    Quote Originally Posted by Drudkh
    call them to come down to your house to change free of charge?
    as if... per trip 40 bucks lor...
    Logging Off. "You have 2,631 messages stored, of a total 400 allowed." don't PM me.

  11. #11

    Default Re: ALERT: possible SCV billing error

    Quote Originally Posted by Drudkh
    call them to come down to your house to change free of charge?
    Change FOC
    Transport $40

  12. #12

    Default Re: ALERT: possible SCV billing error

    Go down to Suntec this Sat to change lor...
    SCV - monopoly still want to squeeze us for more money in this new digital set-top scam.
    Anyway, the trick is die die don't ask the technicians to come to your house, once they ring your doorbell, you would have to pay.
    Better you bring, the set-top or remote or anything to them.

  13. #13

    Default Re: ALERT: possible SCV billing error

    Quote Originally Posted by Inimatad
    Go down to Suntec this Sat to change lor...
    SCV - monopoly still want to squeeze us for more money in this new digital set-top scam.
    Anyway, the trick is die die don't ask the technicians to come to your house, once they ring your doorbell, you would have to pay.
    Better you bring, the set-top or remote or anything to them.
    Better don't change if not making full use.

  14. #14
    Member kktan's Avatar
    Join Date
    Jan 2005
    Location
    Lands behind the Wood
    Posts
    381

    Default Re: ALERT: possible SCV billing error

    Quote Originally Posted by amospi
    Better don't change if not making full use.
    Hi all,

    My latest StarHub bill comes with an attachement letter stating that StarHub will be charging an extra $2 ($2.10 w GST) for the analogue set-top box from the month of Sept. 2005.

    The reason stated by them is that due to operational costs of running analogue cable TV services. They are making a "small" change in the fees of analogue set-top boxes.


  15. #15
    Senior Member
    Join Date
    Feb 2003
    Location
    Outside the Dry Box.
    Posts
    16,268

    Default Re: ALERT: possible SCV billing error

    Quote Originally Posted by kktan
    Hi all,

    My latest StarHub bill comes with an attachement letter stating that StarHub will be charging an extra $2 ($2.10 w GST) for the analogue set-top box from the month of Sept. 2005.

    The reason stated by them is that due to operational costs of running analogue cable TV services. They are making a "small" change in the fees of analogue set-top boxes.

    tats wat i am talking about in the 1st few post... and imagine the digital cable switch channels takes almost 10 sec... and have intermittent lost..
    Logging Off. "You have 2,631 messages stored, of a total 400 allowed." don't PM me.

  16. #16

    Default Re: ALERT: possible SCV billing error

    The last time they billed my mum twice also! Another I was even worse, they claimed they receive a cll frm my household and switch all our service to another add. I was like still watching cable before i went out for dinner but aft dat all my svc were down. So ridiculus , how can they "chin chey" switch w/o checking properly. ha ha...anyway my mum called to screw them up and got dat mth's sub. free.

  17. #17

    Default Re: ALERT: possible SCV billing error

    Let me add my experience:

    I took up a free 1 mth trial from some agents to install in my Dad;s hse as he retired. All channels opened for 1 mth. After that mth, he decided not to continue so I returned the set. That was the start of a series of debt chasing from starhub. Twice it was settle supposingly and third, i even recieved a lawyer's letter from them demanding payment. Made lots of noise before they realised it was their mistake!

  18. #18

    Default Re: ALERT: possible SCV billing error

    Quote Originally Posted by kktan
    Hi all,

    My latest StarHub bill comes with an attachement letter stating that StarHub will be charging an extra $2 ($2.10 w GST) for the analogue set-top box from the month of Sept. 2005.

    The reason stated by them is that due to operational costs of running analogue cable TV services. They are making a "small" change in the fees of analogue set-top boxes.
    u got it with your bill?

    i got a special letter. first page, they talk about their new line up of digital channels and even offer 20% discount for 1st 3 months, then on the 2nd page, $2 for set-top box and additional box becomes $10

  19. #19

    Default Re: ALERT: possible SCV billing error

    I receive a invitation letter from them to go to Suntec this weekend, for a 'early preview', without further details. Anyone know what that's about?

  20. #20

    Default Re: ALERT: possible SCV billing error

    Quote Originally Posted by bLight
    I receive a invitation letter from them to go to Suntec this weekend, for a 'early preview', without further details. Anyone know what that's about?
    They just drop the bait at your doorstep!!

Page 1 of 2 12 LastLast

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •