Err 99 on 1Dmk2, then relief

Terence · 28th July 2005

It's been a strange day with my trusty workhorse. I was out for a shoot photographing a car. Was trying to catch the sweet light before it disappeared. After about 60 frames and just about when I thought I caught all the angles I needed, my 1DmkII decides to konk out on me.

The 80-200L was mounted at the time and suddently Err 99 appeared on the LCD and the shutter sounded really strange. Being used to equipment failures, I just thought I'd do some trouble shooting like doing a battery change, lens change... nothing worked. Any ideas?

I then tried working back as to when I purchased my cam and realised I must've passed my 1 year warranty period. At that point, I got a little worried and decided to drive home to check my warranty card... lo and behold, I find out I have exactly 1 day remaining on the warranty period!

Sorry, just thought I'd share this little bit of relief with the rest of you. Anyone experienced anything similar with their 1D2?

Ah Pao · 28th July 2005

I don't own the the 1DMkII, but may I ask what was wrong with your camera? Failed shutter unit?

DEADMETAL · 28th July 2005

lucky camera being save just by one day.

xl1 · 28th July 2005

Originally Posted by Terence

It's been a strange day with my trusty workhorse. I was out for a shoot photographing a car. Was trying to catch the sweet light before it disappeared. After about 60 frames and just about when I thought I caught all the angles I needed, my 1DmkII decides to konk out on me.

The 80-200L was mounted at the time and suddently Err 99 appeared on the LCD and the shutter sounded really strange. Being used to equipment failures, I just thought I'd do some trouble shooting like doing a battery change, lens change... nothing worked. Any ideas?

I then tried working back as to when I purchased my cam and realised I must've passed my 1 year warranty period. At that point, I got a little worried and decided to drive home to check my warranty card... lo and behold, I find out I have exactly 1 day remaining on the warranty period!

Sorry, just thought I'd share this little bit of relief with the rest of you. Anyone experienced anything similar with their 1D2?

it is a lens short contact, happen before with my 70-200 IS, turn off the cam, take outthe lens and put it back again, should be ok, its common problem.

what CF u use?

benny · 28th July 2005

Never had any Err 99 on my ID MK2. But I had a Err 01 with the 70 to 200 IS once and althought the lens works with my other cameras (e.g. 20D, D60), I was told that the IS unit on the lens is faulty and needs to be replaced. Strange. But luckily the lens was under warranty and saved me a whooping S$600 bill.

Cheers,

StreetShooter · 28th July 2005

Same thing happened with my Nikon 990 and Canon G3. Failed just before the one year warranty expired. Both of them were repaired free of charge.

Your problem sounds like a shutter failure. Strange though, because 1DMkII shutter should be more durable than that. It happened to my D30:

http://forums.clubsnap.org/showthread.php?t=25942

Wai · 28th July 2005

Err 99 may not be shutter failure, it stands for unknown error actually.

any other symptom? still can power on? LCD turn white?

probably PCB need to be replace

agape01 · 28th July 2005

The worse I had was error 00, but that one had cost me very dearly.

Terence, you might want to bring both cam and lens back to Canon to have it checked up.

Terence · 28th July 2005

Other symptons...

Camera can be turned on but everytime shutter depressed, it sounds like it tries to fire but mirror doesn't come up and there's half hearted thud.

LCD shows Err 99 and nothing else. No other screens are active.

I changed lenses, changed CF cards, changed batteries... no joy.

Will see what Canon has to say tomorrow when I bring my sick puppy down. Thank goodness the warranty still active. But based on past experience, they are usually quite ok honoring warranties which are a month or two past expiration.

Thanks for your input fellas.

Canew · 28th July 2005

Terence,

Do update us on the problem that you faced after consulting with Canon. All the best.

Terence · 28th July 2005

Nothing wrong with my lenses. Luckily I have a backup 1D at the moment so using my lenses with that for now and there are no problems. I do miss the mk2 though... sigh.

Terence · 2nd August 2005

Just picked up the 1D2 from Canon today. The entire shutter assembly and PCB board was changed under warranty. My 25,000 shutter count has been magically reduced to almost zero

They didn't elaborate on the problem as there were tons of people waiting to be served. I assume it was a catastrophic failure of the shutter unit. It's working like brand new and they gave the sensor a nice wipe too. Turnaround was only 3 working days! A big thumbs up for the techs at Canon Singapore.

nightwolf75 · 2nd August 2005

Originally Posted by Terence

Just picked up the 1D2 from Canon today. The entire shutter assembly and PCB board was changed under warranty. My 25,000 shutter count has been magically reduced to almost zero

They didn't elaborate on the problem as there were tons of people waiting to be served. I assume it was a catastrophic failure of the shutter unit. It's working like brand new and they gave the sensor a nice wipe too. Turnaround was only 3 working days! A big thumbs up for the techs at Canon Singapore.

hehe... put it up for sale, and can claim 0 shutter count (just for those shutter-count bean counters in BnS) ...

glad u got ur workhorse back! kudos to canon for the fast turnard.

Terence · 2nd August 2005

Sell the 1D? But that's unthinkable, I would end up buying another one in no time. This is one piece of equipment which I actually use... probably more so than anything else in my collection. Besides, I bought this one brand new so you can imagine the hit I'd be taking on the depreciation.

28th July 2005	#1
Terence Senior Member Join Date: Nov 2003 Location: I'm a Llama! Posts: 4,716	Err 99 on 1Dmk2, then relief It's been a strange day with my trusty workhorse. I was out for a shoot photographing a car. Was trying to catch the sweet light before it disappeared. After about 60 frames and just about when I thought I caught all the angles I needed, my 1DmkII decides to konk out on me. The 80-200L was mounted at the time and suddently Err 99 appeared on the LCD and the shutter sounded really strange. Being used to equipment failures, I just thought I'd do some trouble shooting like doing a battery change, lens change... nothing worked. Any ideas? I then tried working back as to when I purchased my cam and realised I must've passed my 1 year warranty period. At that point, I got a little worried and decided to drive home to check my warranty card... lo and behold, I find out I have exactly 1 day remaining on the warranty period! Sorry, just thought I'd share this little bit of relief with the rest of you. Anyone experienced anything similar with their 1D2? __________________ Visit my photo blog Email only please, NO PM!

28th July 2005	#7
Wai Senior Member Join Date: Jan 2002 Location: South Pole with Penguins Posts: 5,133	Err 99 may not be shutter failure, it stands for unknown error actually. any other symptom? still can power on? LCD turn white? probably PCB need to be replace __________________ We are HDD of PC & FT are MB add to storage; so PC never hangs with enormous storage capacity - LKY

28th July 2005	#9
Terence Senior Member Join Date: Nov 2003 Location: I'm a Llama! Posts: 4,716	Other symptons... Camera can be turned on but everytime shutter depressed, it sounds like it tries to fire but mirror doesn't come up and there's half hearted thud. LCD shows Err 99 and nothing else. No other screens are active. I changed lenses, changed CF cards, changed batteries... no joy. Will see what Canon has to say tomorrow when I bring my sick puppy down. Thank goodness the warranty still active. But based on past experience, they are usually quite ok honoring warranties which are a month or two past expiration. Thanks for your input fellas. __________________ Visit my photo blog Email only please, NO PM!

28th July 2005	#11
Terence Senior Member Join Date: Nov 2003 Location: I'm a Llama! Posts: 4,716	Nothing wrong with my lenses. Luckily I have a backup 1D at the moment so using my lenses with that for now and there are no problems. I do miss the mk2 though... sigh. __________________ Visit my photo blog Email only please, NO PM!

2nd August 2005	#12
Terence Senior Member Join Date: Nov 2003 Location: I'm a Llama! Posts: 4,716	Just picked up the 1D2 from Canon today. The entire shutter assembly and PCB board was changed under warranty. My 25,000 shutter count has been magically reduced to almost zero They didn't elaborate on the problem as there were tons of people waiting to be served. I assume it was a catastrophic failure of the shutter unit. It's working like brand new and they gave the sensor a nice wipe too. Turnaround was only 3 working days! A big thumbs up for the techs at Canon Singapore. __________________ Visit my photo blog Email only please, NO PM!

28th July 2005	#2
Ah Pao Member Join Date: Nov 2003 Location: Singapore Posts: 1,578	I don't own the the 1DMkII, but may I ask what was wrong with your camera? Failed shutter unit?

28th July 2005	#3
DEADMETAL Member Join Date: May 2005 Posts: 953	lucky camera being save just by one day.

28th July 2005	#5
benny Member Join Date: Nov 2002 Location: Clementi Posts: 1,716	Never had any Err 99 on my ID MK2. But I had a Err 01 with the 70 to 200 IS once and althought the lens works with my other cameras (e.g. 20D, D60), I was told that the IS unit on the lens is faulty and needs to be replaced. Strange. But luckily the lens was under warranty and saved me a whooping S$600 bill. Cheers,

28th July 2005	#6
StreetShooter Moderator Join Date: Jan 2002 Location: Katong Posts: 4,702	Same thing happened with my Nikon 990 and Canon G3. Failed just before the one year warranty expired. Both of them were repaired free of charge. Your problem sounds like a shutter failure. Strange though, because 1DMkII shutter should be more durable than that. It happened to my D30: http://forums.clubsnap.org/showthread.php?t=25942

28th July 2005	#8
agape01 Senior Member Join Date: Feb 2003 Location: Somewhere Out There Posts: 2,269	The worse I had was error 00, but that one had cost me very dearly. Terence, you might want to bring both cam and lens back to Canon to have it checked up.

28th July 2005	#10
Canew Senior Member Join Date: Jul 2005 Location: Tampines Posts: 2,093	Terence, Do update us on the problem that you faced after consulting with Canon. All the best.