Page 1 of 3 123 LastLast
Results 1 to 20 of 41

Thread: Is this fair ?

  1. #1

    Default Is this fair ?

    I was overcharged by 20 cents for my bus ride yesterday.
    The Malay girl at ToaPayoh bus terminal gave me a receipt and told me to return after one week to collect the 20 cents. I asked her who is going to pay for the $1.66 bus fare for me to come and collect the 20 cents. She said if I want the 20 cents back, I must go back to her and I have to pay the $1.66 bus fare.
    Is this fair ?

  2. #2
    Senior Member zhapchit's Avatar
    Join Date
    Jan 2002
    Location
    North-East
    Posts
    693

    Default

    why can't collect on the spot?

  3. #3
    ClubSNAP Idol Adam Goi's Avatar
    Join Date
    Jan 2002
    Location
    Singapore, Singapore, Singapor
    Posts
    5,682

    Default

    Hi, sorry to hear about your situation.

    This sounds like an interesting topic to raise in the ST Forums?

  4. #4
    Phildate
    Guests

    Default

    Come on man, it's 20 cents. Don't give yourself the stress of getting worked up over such a small amount of money. Yes I know it the principle of the thing but surely there are more meaningful matters you could devote the energy to.

  5. #5
    Senior Member
    Join Date
    May 2003
    Location
    SG
    Posts
    2,614

    Default

    Public Transport Co will be most happy if we don't collect the 20c. Better than asking for fare hike.. not need PTC approval, newspaper bombardment and yet make more profit! How come the refund collection process hasn't improve over the years?

  6. #6

    Default

    Why not forget about the 20 cents as Phildate says... Dun sweat the small stuffs..

    But to get your justice, write to ST Forum!

  7. #7
    Member
    Join Date
    Aug 2003
    Location
    Thomson
    Posts
    1,176

    Default

    These public transport providers cannot handle such a small matter with any satisfactory level of service and they have the gall to raise fare prices. Must bring up this kind of thing in th ST!

  8. #8
    Member
    Join Date
    May 2004
    Location
    EAST
    Posts
    317

    Default

    No wonder "THEY" got $$$ .. 1 ppl = $0.20... 100 = $20... 1000 = $200.. 10000 = $2000.. WAa.... tats alot

  9. #9
    Senior Member
    Join Date
    Mar 2004
    Location
    lulu island
    Posts
    6,131

    Default

    what if they overcharged 10000 commuters per day and 80% don't bother?
    that's $1600 per day!

  10. #10
    Member
    Join Date
    May 2004
    Location
    EAST
    Posts
    317

    Default

    Quote Originally Posted by Drudkh
    what if they overcharged 10000 commuters per day and 80% don't bother?
    that's $1600 per day!
    Thats y alot ppl said "THEY" are "YAO KUAI" ( Hungry Ghost) .. bus fare still wan to increase some more
    Last edited by Snake; 14th June 2005 at 12:27 AM.

  11. #11
    Senior Member
    Join Date
    May 2003
    Location
    SG
    Posts
    2,614

    Default

    Quote Originally Posted by Drudkh
    what if they overcharged 10000 commuters per day and 80% don't bother?
    that's $1600 per day!
    I think 95% won't even know in the first place..

    Don't forget those who forget to "dee" when alighting bus.. full $2.00 charge! (pls correct me if I'm wrong, haven't take bus for yrs..)

  12. #12

    Default

    I am sure there are no limit to the time u can go and claim that 20 cents.
    What i would suggest u to do is keep the thing in your wallet and claim it when u are in that area.

  13. #13
    Senior Member icarus's Avatar
    Join Date
    Jan 2002
    Location
    East
    Posts
    3,874

    Default

    Quote Originally Posted by Drudkh
    what if they overcharged 10000 commuters per day and 80% don't bother?
    that's $1600 per day!
    hmm... lets see.. profits... company making money, then why the price hike???
    Yngwie J. Malmsteen - "...I've never considered myself a fast guitar player..."

  14. #14
    Member
    Join Date
    Jan 2005
    Location
    The 3rd Rock
    Posts
    1,269

    Default

    Quote Originally Posted by David
    Why not forget about the 20 cents as Phildate says... Dun sweat the small stuffs..

    But to get your justice, write to ST Forum!

    Exactly, at least they can get the over charged issues corrected.

  15. #15

    Default

    i have seen someone complaining about this long ago on ST. No use complaining. We mortal can only live with it.

  16. #16

    Default

    Quote Originally Posted by David
    Why not forget about the 20 cents as Phildate says... Dun sweat the small stuffs..

    But to get your justice, write to ST Forum!
    Hrm, IMHO, that's exactly the reason they don't let you claim on the spot.

  17. #17
    Senior Member jOhO's Avatar
    Join Date
    Apr 2003
    Location
    Singapore
    Posts
    6,485

    Default

    yeah i think phildate summed it up. in PRINCIPAL yes.. they are being unfair. but the amt is too small for each individual to do much about it except to let go.

    when i worked in a bank, and customer closed an account with 3 cents left. can't be the bank issue a cheque to the customer rite? the cheque and the postage would cost MORE than the 3c. if customer had another a/c with the bank we could do the transfer, even then, it's not worth the man hours to do it even if it's just a few clicks on the computer.

    so i guess the thing here is materiality. how material is the 20c to us? and to them? as some have mentioned, if they over charge 1000 customers a day.. that's material. but honestly i dun think they overcharge that much a day lar.. i dunno man, wouldn't have a clue.

  18. #18
    Senior Member
    Join Date
    Apr 2004
    Location
    東京 Tokyo
    Posts
    10,193

    Default

    Quote Originally Posted by lui002
    I was overcharged by 20 cents for my bus ride yesterday.
    The Malay girl at ToaPayoh bus terminal gave me a receipt and told me to return after one week to collect the 20 cents. I asked her who is going to pay for the $1.66 bus fare for me to come and collect the 20 cents. She said if I want the 20 cents back, I must go back to her and I have to pay the $1.66 bus fare.
    Is this fair ?
    i support the idea of writing to the ST forums if you have any intention to do so. for a rough estimate on NEL alone there are already around 700 000 to 800 000 commuter counts a day. say roughly 1% is overcharged, that's maybe 7 500 times. each time say $0.10 that's already around $750/- a day. in a year they will have around $273 750/- profit from overcharging. this is for NEL only, what about the rest of the public transport system? fare hike? PUI!

  19. #19

    Default

    Write to ST Forums, i agree. The woman is 'Kia Si', not willing to go the extra mile for you by requesting for flexibility in the refunding issue. she just want to sit comfortably in her position and get her monthly salary and annual bonus.

  20. #20

    Default

    Same. Her superior do not want any trouble as he or she also want to sit comfortably in his or her position and get monthly salary and annual bonus.

    This 'culture' is again the to his/her superior and to his/her superior and to his/her superior and so on......

Page 1 of 3 123 LastLast

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •