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Old 30th May 2005   #1
Carllim
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Default Corrupted NEF files on Lexar 40X CF Card

Hi Guys,

I have a little issue here which I'm not quite sure whether it is a D70 or CF card problem.

Anyway, here goes...

Some NEF files on the Lexar 40X CF card cannot be edited by Nikon Capture 4 and Nikon Editor after copying the files from the CF to the hard disk . It gave a "error opening file" sort of warning. I estimated about 1 out of 10 NEF files had this problem and they occurred in a random order. I did try to re-copy the files again and the same files failed to open.

Should I bring the CF card to Convergent Systems?
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Old 30th May 2005   #2
espn
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Why not?
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Old 9th June 2005   #3
Carllim
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Called up Convergent today regarding the replacement card and was told to wait until end of the month!!!
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Old 9th June 2005   #4
Gymrat76
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Originally Posted by Carllim
Called up Convergent today regarding the replacement card and was told to wait until end of the month!!!
Hmmm, looks like COnvergent needs to get their act together.. second complaint from CSers in a few days regarding Lexar replacements


http://forums.clubsnap.org/showthread.php?t=122267
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Old 9th June 2005   #5
swhyge
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I also got corrupted files with my 40x lexar card - twice already (over 3 months space). The latest one (last week) - my D70 showed CHA . But intermittent - reformat and now appears ok. - Do you think convergent will replace this for me? Now no confident with this card already.
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Old 9th June 2005   #6
espn
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Go go go!
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Old 9th June 2005   #7
Carllim
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Originally Posted by Gymrat76
Hmmm, looks like COnvergent needs to get their act together.. second complaint from CSers in a few days regarding Lexar replacements


http://forums.clubsnap.org/showthread.php?t=122267
I got slightly different treatment from the service staff over the phone. Initially he said that I could get a 80x replacement card (in stock) but need to check with his manager first. I called again to confirm and was told mine was "an old card" and have to wait...
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Old 9th June 2005   #8
Danntbt
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Originally Posted by swhyge
I also got corrupted files with my 40x lexar card - twice already (over 3 months space). The latest one (last week) - my D70 showed CHA . But intermittent - reformat and now appears ok. - Do you think convergent will replace this for me? Now no confident with this card already.
I had the same prob some mts back, apparently its not the card but the memory compressor module and pcb module on the cam which need replacing.....anyway, I approached Convergent first, they replaced my 40x to 80x without question asked..but when problem persisted, I send cam with card down to Nikon...took almost 2 weeks but cam is fine since then.
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Old 9th June 2005   #9
Carllim
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Originally Posted by Danntbt
I had the same prob some mts back, apparently its not the card but the memory compressor module and pcb module on the cam which need replacing.....anyway, I approached Convergent first, they replaced my 40x to 80x without question asked..but when problem persisted, I send cam with card down to Nikon...took almost 2 weeks but cam is fine since then.
Mr Convergent Systems, why is my "old Lexar 40x CF card" so special?
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Old 9th June 2005   #10
Carllim
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Got a phone call to collect my card...hmmm
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Old 9th June 2005   #11
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Originally Posted by Carllim
Got a phone call to collect my card...hmmm
Convergent is watching you...
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Old 9th June 2005   #12
Jason Ho
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Originally Posted by espn
Convergent is watching you...
Its no secret that Convergent and even other major camera vendors representatives are reading our forum. So its naturally that if they come across any cust sat issue that they can help, they will try their best in resolving it. Is that considered a good or bad thing?

ClubSNAP is a forum for members to share their experience and I fully understand the frustrations when things go wrong. I am not discouraging anyone from posting a product issue they face. In fact its a good thing to share so that people can help out.

I have mentioned a lot of times and advised all posters in this forum to be more kind and tactful in their replies. If you can help out with the issues faced by the poster, post your advice and suggestions by all means. But if you have nothing better to offer, try not to post things that may make things worse or sounds more serious than what they can be.

Since Carlim has already gotten a call to collect his replacement card, I am closing this thread to avoid any more banal talks. Thanks.
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