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Thread: Canon S100 lens error

  1. #1
    Senior Member UncleFai's Avatar
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    Default Canon S100 lens error

    My Canon S100 bought in HK beginning of the year... now lens error - won't work

    Any advice on how to fix it? Not sure if Canon SG will do it (for free).

  2. #2
    Senior Member bonrya's Avatar
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    Bring to the service center to have it checked. Just looking at it they won't charge. Unless u need repairs.
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  3. #3
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    Default Re: Canon S100 lens error

    I had mine the same problem. I think it is manufacturing defect. Took 3 weeks to repair as they had to order the part from Japan. When I collect mine there any guy also with the same defect.

  4. #4

    Default Re: Canon S100 lens error

    Quote Originally Posted by UncleFai View Post
    My Canon S100 bought in HK beginning of the year... now lens error - won't work

    Any advice on how to fix it? Not sure if Canon SG will do it (for free).
    Hmm.... If without valid warranty, I don't think they will be that kind to do it for free

  5. #5

    Default Re: Canon S100 lens error

    let CSC check. if the cost of repair is too high, send back to HK for repairs.

  6. #6
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    Default Re: Canon S100 lens error

    Checked with the Service guy when I collect my camera. He mentioned that if without warranty will cost around $150 or $200/-. Keeping my fingers crossed it will never happen again.

  7. #7
    Senior Member UncleFai's Avatar
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    Quote Originally Posted by gnesgnoy
    Checked with the Service guy when I collect my camera. He mentioned that if without warranty will cost around $150 or $200/-. Keeping my fingers crossed it will never happen again.
    Thanks. On vacation now. Will handle it when I get back.

  8. #8
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    Default Re: Canon S100 lens error

    Canon U.S.A. : Professional Imaging Products : 10 x 42 L IS WP

    Might want to check out this link from Canon USA.
    In the eyes of the beholder!

  9. #9

    Default Re: Canon S100 lens error

    ask your local canon service center handle this problem and if it have to send to others country let's them handle it
    it's must be cheaper than send by our self


  10. #10
    Moderator diver-hloc's Avatar
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  11. #11
    Senior Member UncleFai's Avatar
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    Default

    Quote Originally Posted by diver-hloc
    US only leh. Singapore how?

  12. #12
    Moderator diver-hloc's Avatar
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    Default Re: Canon S100 lens error

    Quote Originally Posted by UncleFai View Post
    US only leh. Singapore how?

    Check your camera's serial number.... if it match... then still same... defect is defect.

    If not match... use the above 'recall' to inform CSC S'pore that you suspect your camera is suffering the same issue... if they have X batch that is defective... who can said why there isn't a Z batch that has the same problem...

    You may had gotten your camera from HK... but production defect should be beyond warranty location.... But could anyone else confirm ?? THXS.
    Last edited by diver-hloc; 5th July 2012 at 07:37 AM.

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  13. #13

    Default Re: Canon S100 lens error

    where to find the serial numbers that got problem one?

  14. #14

    Default Re: Canon S100 lens error

    Quote Originally Posted by buzzmario View Post
    where to find the serial numbers that got problem one?
    you don't have a habit of doing your own searching do you. diver-hloc already posted a link with the answer.

    Quote Originally Posted by diver-hloc View Post
    if you'd bothered to read it, you'll find this link in the first portion:
    Canon U.S.A. : Professional Imaging Products : PowerShot S100

  15. #15
    Senior Member UncleFai's Avatar
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    Default Re: Canon S100 lens error

    Tio bey pio ah!

    Mine is one of the those in the affected range. Will bring it down to Canon to see what they say. Shall keep you all informed.

  16. #16
    Senior Member UncleFai's Avatar
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    Quote Originally Posted by UncleFai
    Tio bey pio ah!

    Mine is one of the those in the affected range. Will bring it down to Canon to see what they say. Shall keep you all informed.
    Just sent into CSC. Lady say will repair FOC. Heng ah!

  17. #17
    Senior Member UncleFai's Avatar
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    Default Re: Canon S100 lens error

    Happy to report that I just collected my S100 from CSC. Really FOC repair despite the repair sheet saying "optical assembly replaced"...

  18. #18
    Senior Member bonrya's Avatar
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    Quote Originally Posted by UncleFai
    Happy to report that I just collected my S100 from CSC. Really FOC repair despite the repair sheet saying "optical assembly replaced"...
    canon.
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  19. #19
    Moderator rhino123's Avatar
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    Default Re: Canon S100 lens error

    Good for you. Enjoy your S100
    I am not a photographer, just someone who happened to have a couple of cameras.
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