I wanted to buy a Nikon Coolpix 3700 today. Requested for an email quotation from Cathay Photo last week, printed it out and made my way to Peninsula Plaza.
At Cathay Photo, they told me there were no more stock, and called up the Marina Square branch to check. The staff informed me there were still stocks at the other branch. Thus, with my printed quotation, I made my way to Marina Square via City Link.
At the shop, I told the sales staff I came from the Peninsula Branch and wanted to buy the camera. I showed them the quotation and they told me that they have only one set left and it was reserved. They suggested to sell me the reserved set at $399, which is the recommended retail price, way above the quoted price.
I commented that if the set is reserved, they should not sell that set to me. I left the shop and walked back to Funan and purchase from Alan Photo instead.
Not intention to start any flames here, but I feel that the behaviour by the staffs at Marina Square is far from ideal and spoilt the reputation of Cathay Photo, in my opinion.