General duty to clients and public
6.—(1) Estate agents and salespersons shall render professional and conscientious service to their clients and shall act with honesty, fidelity and integrity.
(2) Sub-paragraph (1) means, among other things, that estate agents and salespersons —
(a) must act according to the instructions of the client and protect and promote the interests of the client, unaffected by the interests of the estate agent, salesperson or any other person;
(b) must not mislead the client or provide any false information or misrepresent any relevant law or fact to the client;
(c) must keep the client informed of any material or relevant development or issue in respect of the property of the client;
(d) must not withhold any relevant fact or information from the client; and
(e) must not act against the interests of the client in any manner, including collaborating in any form or manner with any other person.
(3) In the conduct of estate agency work on behalf of the client, the estate agent or salesperson must act ethically, honestly, fairly and in a reasonable manner towards all other persons.