Hi Fellow Clubsnap Members,
Let’s take a minute and let cooler heads prevail. I did a search back to the advertisement placed by TS and there were 2 related this particular transaction which resulted with the sale to “a nice family” as reported by TS. In both the post to sell these items, the seller did wrote that the condition of the items as 10 and that the warranty Status was 4 months. There were no specific qualification on the status of the warranty meaning that if it will be transferred from the seller to the buyer whereas the buyer need to then make his/her warranty claim against the original seller, meaning Canon in this case. So there was a warranty of 4 months provided at the time of sale. In the absence of qualifications, it is subject to interpretation as to who is providing the warranty or the route of claim against the warranty. Buyer would be quite justified to turn to whoever he had handed his cash to, to initiate this portion of the agreement. We do not know what had actually transpired, thus it is best for us not to make remarks which could borders on slanders against parties we do not even know well.
It is true that this transaction, like any other transaction in the Buy & Sell thread is carried out on a willing buyer and willing seller basis. So there is no question that this sale was successfully carried out and concluded. However, this sale is also offered with two conditions, namely, condition of goods as defined as complying with the specific definition provided by the thread as condition 10, which is “Very carefully used. Only very light user marks. Without close inspection, item would pass for mint.” and a warranty of 4 months. The warranty period was still in force when the buyer complained to the seller and it still is.
It is fine for TS to raise this problem he is encountering and seek advice as to what he should do. However, let us restrict our advice to him and what we think he ought to do without passing any remarks on either buyer or seller as we really do not know what really took place other than a successful sale and purchase had taken place on 21 Dec 2011 with conditions attached.
To the TS, I suggest that you resolve the warranty issue with the buyer, as based on your post in the B&S thread, you did placed a 4 months warranty to the items as a condition of the sale. You should address whatever or however the warranty can be fulfilled with the buyer if this had not already been done. Let us not escalate what, with a little dialogue can be resolved to everybody’s satisfaction.
Just my 2cents worth.