ClubSNAP Photography Forums - View Single Post

EastGear · 18th March 2005

Official Statement regarding compactdrive.net (18th March 2005)

EastGear (Singapore) Pte Ltd is the Manufacturer and International Sales Representative of the CompactDrive PD7X.

It has come to our attention that several websites that claim to be the distributors of CompactDrive have stated to have “discontinued the supply of CompactDrive PD7X” due to “high failure rate”

The statements can be seen at:

www.compactdrive.net
www.compactdrive.info
www.compactdrive.us
www.compactdrive.jp
www.compactdrive.co.nz
www.compactdrive.co.uk
www.compactdrive.com.tw

We wish to state for the record that ALL of the above domain names and websites are owned by one single entity, the former New Zealand Distributor for CompactDrive PD7X which goes under the trading name of CompactDrive International Co. Ltd / Top International Limited / Heard Park Group of Companies (here from referred to as Heard Park)

Heard Park has no point in time represented any distribution channels for the CompactDrive PD7X other than within New Zealand itself. Heard Park have been sanctioned previously because they insist on misleading consumers and companies by pretending to be distributors of other countries (namely United States, United Kingdom, Japan, Taiwan) and parallel importing into these countries when their distribution area is only limited to New Zealand.

We hereby denounce all statements made by Heard Park as totally false and erroneous. We wish to state for the fact:

That till this very day, Heard Park has not returned a single unit to the manufacturer for repair due to failure of any kind.
The manufacturer has always listened to end users feedback and kept in close contact with our distributors. We have never “given up or ignored” issues pertaining to the unit’s reliability. In fact, the CompactDrive is one of the most reliable portable storage device in the market. Till this day, no user has ever lost any images or data as a result of any systematic reliability problems.
As recent as 11th March, 2005, Heard Park was still in correspondence with the manufacturer to export stock to EU. The order was delayed indefinitely due to disagreement in payment issues.
As of Christmas 2004, Heard Park has a very low stock count and has not reordered since. They have complained about poor business due to increasing competition from other distributors in the region and on the Internet.

We urge all discerning readers to see past the product discontinue statement as a veiled attempt to discredit and tarnish the product and product brand name and at the same time, to promote a competing product.

The CompactDrive PD7X was never discontinued at any time. In fact, all other distribution channels around the world are enjoying brisk and healthy sales of this product. The CompactDrive PD7X continues to be the fastest selling portable storage device in Asia, Europe, US and the rest of the world.

The CompactDrive continues to be one of the best portable storage devices in the market. It has the world’s fastest transfer speed as well as longest battery life in the market.

In fact, the CompactDrive PD7X recently won the prestigious DIMA (Digital Imaging Marketing Association) 2005 Innovative Digital Product Award, at the recent PMA (Photo Marketing Association) International 2005, held in Orlando, the biggest photo equipment trade show in North America.

For more information see:
http://pma2005.pmai.org/Convention_D...?news_id=25260

The CompactDrive PD7X has also won a string of other awards which can be seen here:
http://www.compactdrive.com/reviews.htm

The manufacturer has a highly vested interest in the CompactDrive trademark and regards these statements as highly defamatory and slanderous. We are currently seeking legal advice from our lawyers and will go all out to protect our trademark and seek damages from entities that choose to spread lies and false information

We regret Heard Park decision to abandon their CompactDrive PD7X customers and to simply blame poor businesses on “high failure rate”. EastGear Pte Ltd (www.compactdrive.com) will undertake all support issues from Heard Park customers.

With immediate effect, Heard Park and any of their holding companies will cease to be the distributor of the CompactDrive PD7X and will not be allowed to trade using the name CompactDrive.

18th March 2005	#19
EastGear Advertiser Join Date: Nov 2002 Location: 42 Horne Road S(209066) Posts: 1,038	Official Statement regarding compactdrive.net (18th March 2005) EastGear (Singapore) Pte Ltd is the Manufacturer and International Sales Representative of the CompactDrive PD7X. It has come to our attention that several websites that claim to be the distributors of CompactDrive have stated to have “discontinued the supply of CompactDrive PD7X” due to “high failure rate” The statements can be seen at: www.compactdrive.net www.compactdrive.info www.compactdrive.us www.compactdrive.jp www.compactdrive.co.nz www.compactdrive.co.uk www.compactdrive.com.tw We wish to state for the record that ALL of the above domain names and websites are owned by one single entity, the former New Zealand Distributor for CompactDrive PD7X which goes under the trading name of CompactDrive International Co. Ltd / Top International Limited / Heard Park Group of Companies (here from referred to as Heard Park) Heard Park has no point in time represented any distribution channels for the CompactDrive PD7X other than within New Zealand itself. Heard Park have been sanctioned previously because they insist on misleading consumers and companies by pretending to be distributors of other countries (namely United States, United Kingdom, Japan, Taiwan) and parallel importing into these countries when their distribution area is only limited to New Zealand. We hereby denounce all statements made by Heard Park as totally false and erroneous. We wish to state for the fact: That till this very day, Heard Park has not returned a single unit to the manufacturer for repair due to failure of any kind. The manufacturer has always listened to end users feedback and kept in close contact with our distributors. We have never “given up or ignored” issues pertaining to the unit’s reliability. In fact, the CompactDrive is one of the most reliable portable storage device in the market. Till this day, no user has ever lost any images or data as a result of any systematic reliability problems. As recent as 11th March, 2005, Heard Park was still in correspondence with the manufacturer to export stock to EU. The order was delayed indefinitely due to disagreement in payment issues. As of Christmas 2004, Heard Park has a very low stock count and has not reordered since. They have complained about poor business due to increasing competition from other distributors in the region and on the Internet. We urge all discerning readers to see past the product discontinue statement as a veiled attempt to discredit and tarnish the product and product brand name and at the same time, to promote a competing product. The CompactDrive PD7X was never discontinued at any time. In fact, all other distribution channels around the world are enjoying brisk and healthy sales of this product. The CompactDrive PD7X continues to be the fastest selling portable storage device in Asia, Europe, US and the rest of the world. The CompactDrive continues to be one of the best portable storage devices in the market. It has the world’s fastest transfer speed as well as longest battery life in the market. In fact, the CompactDrive PD7X recently won the prestigious DIMA (Digital Imaging Marketing Association) 2005 Innovative Digital Product Award, at the recent PMA (Photo Marketing Association) International 2005, held in Orlando, the biggest photo equipment trade show in North America. For more information see: http://pma2005.pmai.org/Convention_D...?news_id=25260 The CompactDrive PD7X has also won a string of other awards which can be seen here: http://www.compactdrive.com/reviews.htm The manufacturer has a highly vested interest in the CompactDrive trademark and regards these statements as highly defamatory and slanderous. We are currently seeking legal advice from our lawyers and will go all out to protect our trademark and seek damages from entities that choose to spread lies and false information We regret Heard Park decision to abandon their CompactDrive PD7X customers and to simply blame poor businesses on “high failure rate”. EastGear Pte Ltd (www.compactdrive.com) will undertake all support issues from Heard Park customers. With immediate effect, Heard Park and any of their holding companies will cease to be the distributor of the CompactDrive PD7X and will not be allowed to trade using the name CompactDrive. __________________ EastGear Pte Ltd 42 Horne Road, Singapore 209066, Tel: +65 68371582 Fax: +65 68371583 Last edited by EastGear; 18th March 2005 at 04:39 PM.