Please note that BENPHOTO Trading is the
OFFICIAL SOLE DISTRIBUTOR of BENRO products in Singapore.
Upon presentation of your original purchase receipt, BENPHOTO Trading guarantees official warranty coverage (1 year limited warranty*), post-warranty repair & maintenance support ONLY for BENRO products purchased either with us or our authorised dealers in Singapore.
Why face the hassle over future support-related uncertainties and unauthorised dealers? Enjoy peace-of-mind & use your BENRO products with confidence in our support!
Do not hesitate to contact us should you need information regarding BENRO warranty issues or authorised BENRO dealers in Singapore.
Tel: +65 63364129 (during opening hours only)
* BENPHOTO Official Warranty Policy
1. Your BENRO product is guaranteed against manufacturing defects for 1 year starting from the date of purchase if purchased from BENPHOTO Trading or other authorised dealers. This warranty is applicable only in Singapore.
2. In Singapore, repairs under warranty coverage can only be carried out upon presentation of the original purchase receipt from either BENPHOTO Trading or authorised dealers.
3. In Singapore, the warranty status for BENRO products will be verified via the original purchase receipt (from either BENPHOTO Trading or authorised dealers). No filling out of warranty card/papers are required.
4. The limited warranty covers only defects occurring during normal usage of the BENRO product, and does not cover:
Damage due to misuse, abuse or improper care on the user's part
Damage due to improper modification and/or repairs carried out by unauthorised persons other than from BENPHOTO Trading
Damage due to accident, mishaps and so on (eg, hard impact, dropped into fire, etc)